Installations Coordinator

Confidential; West Midlands; Sur place; GBP 28 000 - 32 000; Plein temps

Résumé du poste

Confidential in Alcester, Warwickshire, is seeking an Installation Coordinator to plan and schedule UK-wide installation projects and to lead a team of field engineers. The role is office-based with standard hours.

You will act as the primary contact for customers from order to completion, ensure on-site readiness, and track performance against KPIs while maintaining compliant records.

Qualifications

• Experience in scheduling, coordination, operations or project management.
• Experience managing field-based engineers or operational teams.
• Excellent organisational and planning skills.
• Confident communication with customers, engineers and suppliers.
• Proficient in Microsoft Office (Excel, Outlook and Teams).

Responsabilités

• Plan and schedule installation projects across the UK.
• Manage a team of field-based Installation Engineers.
• Be the main point of contact for customers from order to completion.
• Maintain installation records and report on performance against KPIs.

Connaissances

Scheduling

Operations management

Team management

Communication

Attention to detail

Outils

MS Office (Excel, Outlook, Teams)

Description du poste

Salary: £28,000 £32,000 depending on experience
Location: Alcester, Warwickshire (office-based)
Hours: 8.00am 4.30pm
Job type: Permanent, full-time

Are you an organised coordinator who enjoys keeping projects, people and customers on track? We re recruiting an Installation Coordinator for our client, an established UK business based in Alcester.

You will plan and schedule installation projects across the UK. You ll also manage a team of field-based Installation Engineers and be the main point of contact for customers from order to completion.

The Installation Coordinator role

Planning and scheduling

• Schedule and coordinate installation projects throughout the UK
• Allocate work to Installation Engineers efficiently
• Make sure materials, equipment, documentation and site requirements are in place before each job
• Coordinate site surveys and resolve any issues that could delay delivery

Managing the engineer team

• Plan workloads and support a team of field-based engineers
• Monitor performance, utilisation and productivity

Customer service

• Keep customers updated on installation dates and progress
• Handle queries and escalations professionally and promptly

Admin, reporting and compliance

• Keep installation records and company systems up to date
• Track performance against KPIs and produce operational reports
• Make sure installations follow health and safety legislation, and that engineers hold the right training and certifications

What you ll need

• Experience in a scheduling, coordination, operations or project management role
• Experience managing field-based engineers or operational teams
• Excellent organisational and planning skills, and the ability to juggle several projects at once
• Confident communication with customers, engineers and suppliers
• Good working knowledge of Microsoft Office, especially Excel, Outlook and Teams

It would be great if you have:

• Experience in drainage, plumbing, construction, facilities management or commercial kitchens industries
• An understanding of contractor management and site health and safety

Why apply?

• Salary of £28,000 £32,000, depending on experience
• Weekday office hours, 8.00am 4.30pm, with no field work
• A central role where your planning directly drives project success
• Working for a growing business in a specialist, in-demand sector