Operations Coordinator

Bigblue; Greater London; On-site; GBP 28,000 - 38,000; Full time

Job summary

Bigblue is seeking a Furniture Operations Coordinator to join its London team within a fast-paced Design & Build environment. You will manage supplier purchase orders, verify codes, lead times, and pricing, and keep project trackers up to date.

You will support margins, compile O&M manuals, coordinate handovers, and assist with snagging records and sustainability reporting in a collaborative, growth-focused setting.

Qualifications

• Experience in order processing, purchasing administration, project coordination, or operational support with a background in commercial furniture, FF&E, or interiors being highly desirable.
• You must be highly methodical, organized, and possess strong numerical accuracy when checking prices, specifications, and purchase orders.
• Proficiency with Microsoft 365 (Excel and Outlook) and the ability to manage multiple tasks in a fast-moving setting.

Responsibilities

• Raising and placing supplier purchase orders through internal systems using approved quotations and specifications.
• Checking product codes, quantities, finishes, prices, delivery details, and lead times meticulously before issuing orders.
• Obtaining and verifying supplier order acknowledgements, resolving discrepancies promptly, and escalating any cost or programme impacts.
• Maintaining accurate project order trackers and front sheets, chasing outstanding confirmations, and flagging delays early.
• Coordinating delivery updates with suppliers and project managers while keeping internal colleagues fully informed.
• Supporting project margin protection by checking approved costs and recording variations accurately.
• Compiling comprehensive operation and maintenance (O&M) manuals, product care instructions, and issuing complete handover packs to deadline.
• Assisting with snagging records, replacement orders, sustainability reporting, and ad hoc operational tasks as required.

Skills

Order processing

Purchasing administration

Project coordination

Operational support

Commercial furniture / FF&E

Job description

Furniture Operations Coordinator | Commercial Interiors & Workplace Solutions

Are you looking to take the next step in your career with a thriving, collaborative specialist that works closely within a fast-paced Design & Build environment? We are currently supporting a prominent furniture arm that delivers exceptional support and administration for high-end commercial projects across London.

Driven by an expanding project pipeline and continued company growth, they are looking to bring in a detail-oriented Furniture Operations Coordinator to join their high-performing team. Known for delivering a diverse mix of commercial furniture packages and ensuring seamless project delivery from purchase order through to handover, this is an outstanding opportunity to build your operational and project coordination expertise within a leading business.

The Role

You’ll be responsible for:

• Raising and placing supplier purchase orders through internal systems (such as Bonnie) using approved quotations and specifications.
• Checking product codes, quantities, finishes, prices, delivery details, and lead times meticulously before issuing orders.
• Obtaining and verifying supplier order acknowledgements, resolving discrepancies promptly, and escalating any cost or programme impacts.
• Maintaining accurate project order trackers and front sheets, chasing outstanding confirmations, and flagging delays early.
• Coordinating delivery updates with suppliers and project managers while keeping internal colleagues fully informed.
• Supporting project margin protection by checking approved costs and recording variations accurately.
• Compiling comprehensive operation and maintenance (O&M) manuals, product care instructions, and issuing complete handover packs to deadline.
• Assisting with snagging records, replacement orders, sustainability reporting, and ad hoc operational tasks as required.

What We’re Looking For

You’ll need to have proven experience in order processing, purchasing administration, project coordination, or operational support with a background in commercial furniture, FF&E, or interiors being highly desirable. You must be highly methodical, organized, and possess strong numerical accuracy when checking prices, specifications, and purchase orders.

You’ll need confidence using Microsoft 365 (particularly Excel and Outlook), a proactive can-do attitude, and the ability to spin multiple plates in a fast-moving setting. If you want to make an immediate impact within a collaborative, growth-oriented team in London, this is the ideal role for you.