Operations Controller 40

EVRi International; Preston; On-site; GBP 16,531 - 20,664; Full time

Benefits offered by this job

Annual leave 28+ days

Flexible perks

Healthcare

Insurance

Job summary

Evri Group in Preston is looking for an Operations Controller to join our daytime shift, Monday to Friday 08:00–17:30. You will assist with driver pre-brief/de-brief, manage admin tasks, and liaise with drivers and customers using our IT systems.

The role emphasizes accuracy, documentation, and adherence to health and safety on site. The ideal candidate brings administration experience, teamwork, industry knowledge, and a can-do attitude, with a commitment to diversity and an inclusive

Qualifications

• Administration experience and skills.
• Industry knowledge relevant to logistics ops.
• Can-do attitude and customer service focus.
• Commitment to diversity and inclusion; proactive in promoting an inclusive workplace.

Responsibilities

• Assist in the pre‑brief/de‑brief and complete driver documentation
• Complete and maintain company documentation
• Communicate with drivers and customers via telephone and company IT systems
• Pre‑brief or evening de‑brief drivers as required
• Control company asset management, including container portal updates, daily container counts, key and scanner controls
• Check SP payments and issue associated daily/monthly reporting
• Complete all admin tasks and maintain a suitable filing system, including SP/employee vetting, driver set‑up processes, ID badge ordering
• Deal with customer queries via company IT systems
• Handle any reasonable requests from a manager/supervisor
• Ensure compliance with health and safety policies and procedures in line with site risk assessments
• Adhere to company guidelines regarding timekeeping, attendance, performance, appearance and appropriate behaviour while on site

Skills

Administration experience

Team player

Industry knowledge

Can-do attitude

Commitment to diversity and inclusion

Job description

Preston Site, Unit 1, Trefoil Way, Preston, Lancashire, United Kingdom

Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion parcels and letters annually across the UK and to over 200 global destinations. With 12,000 colleagues, 30,000 couriers and drivers, 8,000 vehicles, and a nationwide network of hubs, depots and fulfilment centres, we combine over 50 years of expertise with the scale and flexibility to support everyone from casual senders to SMEs and major retailers.

Position: Operations Controller

Contract Type: Permanent – 45 hours

Location: Preston

Shift: Days / Monday – Friday 08:00 - 17:30

Salary: £12.71 per hour

Responsibilities

• Assist in the pre‑brief/de‑brief and complete driver documentation
• Complete and maintain company documentation
• Communicate with drivers and customers via telephone and company IT systems
• Pre‑brief or evening de‑brief drivers as required
• Control company asset management, including container portal updates, daily container counts, key and scanner controls
• Check SP payments and issue associated daily/monthly reporting
• Complete all admin tasks and maintain a suitable filing system, including SP/employee vetting, driver set‑up processes, ID badge ordering
• Deal with customer queries via company IT systems
• Handle any reasonable requests from a manager/supervisor
• Ensure compliance with health and safety policies and procedures in line with site risk assessments
• Adhere to company guidelines regarding timekeeping, attendance, performance, appearance and appropriate behaviour while on site

Qualifications

• Flexible approach to work and ability to work effectively as part of a team
• Administration experience and skills
• Industry knowledge
• Can‑do attitude, right‑first‑time and passion for customer service
• Commitment to diversity and inclusion; proactive in promoting an inclusive workplace

Benefits

• Annual leave: at least 28 days (including bank holidays)
• Inclusive benefits: flexible perks, including shopping vouchers, insurance, and healthcare

We’re committed to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves. We’re also on a mission to be the UK’s most accessible delivery business.