Operations Controller 40

EVRi International; Exeter; On-site; GBP 22,478 - 30,412; Full time

Benefits offered by this job

Annual leave 28 days

Flexible perks: vouchers, insurance, &

Job summary

Evri Group is seeking an Operations Controller in Exeter to support driver briefings, documentation, and admin tasks in a day shift from Monday to Friday. You will communicate with drivers and customers using company IT systems and ensure accurate record-keeping across container management and asset controls.

The role requires attention to detail, administrative experience, and teamwork to maintain smooth operations at our Exeter site.

Qualifications

• Administration experience or skills.
• Industry knowledge.
• Flexible, team‑oriented approach.

Responsibilities

• Assist in Pre‑Brief/De‑Brief and complete driver documentation.
• Maintain company documentation and communicate with Drivers and Customers via phone and IT systems.
• Control company asset management including container portal updates and daily container counts.
• Check SP payments and produce daily/monthly reports.
• Complete admin tasks and maintain filing system (vetting, driver setup, ID badges).
• Handle customer queries via IT systems and follow manager instructions.

Skills

Administration experience

Teamwork

Industry knowledge

Job description

Exeter Site, Unit 49, Greendale Business Park, Woodbury Salterton, Exeter, Devon, United Kingdom

Job Description

Posted Thursday 16 July 2026 at 00:00 | Expires Thursday 30 July 2026 at 23:59

Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion parcels and letters annually across the UK and to over 200 global destinations. With 12,000 colleagues, 30,000 couriers and drivers, 8,000 vehicles, and a nationwide network of hubs, depots and fulfilment centres, we combine over 50 years of expertise with the scale and flexibility to support everyone from casual senders to SMEs and major retailers. Driven by our friendly, ambitious and diverse people, we are passionate about delivering exceptional service and offer exciting opportunities across the Evri Group.

Position: Operations Controller

Contract Type: Permanent – 40 hours

Location: Exeter

Shift: Days / Monday – Friday 08:00 - 17:00

Salary: £12.71 per hour

What You’ll Do

You will assist in the Pre‑Brief/De‑Brief and complete Driver documentation, maintain company documentation, and communicate with Drivers and Customers via telephone and appropriate company IT systems.

Key Role Responsibilities

• Driver pre‑brief or evening de‑brief as required
• Control company asset management, notably container portal updates, daily container counts, key and scanner controls
• Check SP payments and issue associated daily/monthly reporting
• Complete all admin tasks and maintain a suitable filing system including SP/employee vetting, driver set up processes, ID badge ordering
• Deal with customer queries via company IT systems
• Any reasonable request from a Manager/Supervisor
• All Health and Safety policies and procedures are complied with in line with the employee handbook/displayed at the location in line with Site Risk Assessments
• Comply with company guidelines in relation to timekeeping, attendance, work performance, appearance and appropriate behaviour while on site

What We Can Offer You

• Annual Leave: At least 28 days of annual leave (including Bank Holidays).
• Inclusive Benefits: Access to flexible perks including shopping vouchers, insurance and healthcare.

What We’re Looking For

• A flexible approach to work and the ability to work effectively as part of a team, providing support in resolving problems with a can‑do, right‑first‑time attitude.
• Administration experience or skills.
• Industry knowledge.

We are committed to building a truly inclusive and diverse workplace where everyone can bring and be their whole authentic selves.