Operations Controller

Evri; Norwich; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Annual leave 28 days

Flexible perks

Job summary

Evri is seeking an Operations Controller to join the team at our Norwich site. This permanent role is 45 hours per week, with days Mon-Fri and some Saturdays. Salary is £12.71 per hour and the post is based on-site.

You will assist in the Pre-Brief/De-Brief process, complete driver documentation, maintain company records and liaise with Drivers and Customers through our IT systems. A proactive, team-focused approach is essential.

Qualifications

• Administration experience/skills
• Industry knowledge

Responsibilities

• Driver pre-brief or evening de-brief as required
• Control company asset management, notably container portal updates, daily container counts, key and scanner controls
• Check SP payments and issue associated daily/monthly reporting
• Complete all admin tasks and maintain a suitable filing system including SP/employee vetting, driver set up processes, ID badge ordering
• Deal with customer queries via Company IT systems
• Any reasonable request from a Manager/Supervisor
• All Health and Safety policies and procedures are complied with in line with Site Risk Assessments
• Comply with Company guidelines in relation to timekeeping, attendance, work performance, appearance and display appropriate behaviour whilst on site.

Skills

Administration skills

Team support

Customer communication

Job description

Job Description

Position: Operations Controller

ContractType:Permanent – 45 hours

Shift:Days / Monday – Friday 9am to 7pm, with 1/4 Saturdays

Salary:£12.71 per hour

Join the UK’s premier parcel delivery company

WhatYou’llDo:

You willassistin the Pre-Brief/De-Brief and complete Driver documentation. You will also complete andmaintainthe company documentation. As well as communicating with Drivers and Customers via telephone andappropriate companyIT Systems.

Key Role Responsibilities

Driver pre-brief or evening de-brief asrequired

Control company asset management, notably container portal updates, daily container counts,keyand scanner controls

Check SP payments and issue associated daily/monthly reporting

Complete all admin tasks andmaintaina suitable filing system including SP/employee vetting, driver set up processes, ID badge ordering

Deal with customer queries via Company IT systems

Any reasonable request from a Manager/Supervisor

All Health and Safety policies and procedures arecomplied with(asstatedin the employee handbook/displayed at the location) in line with Site Risk Assessments

Comply withCompany guidelines in relation to timekeeping, attendance, work performance, appearance and displayappropriate behaviourwhilst on site.

What We Can Offer You:

We’reproud to offer a workplace where everyone can thrive.Here’swhat you can expect:

• Annual Leave: At least 28 days of annual leave (including Bank Holidays).
• Inclusive Benefits: Access to flexibleperksincluding shopping vouchers, insurance, and healthcare.

WhatWe’reLooking For

A flexible in approach to work and the ability to work effectively as part of a team, providing support in resolving problems and have a can do, right first time and passionate approach.

Administration experience / skills

Industry knowledge

AtEvriPremium, we know we only grow if our people do too.That’swhywe’recommitted to building a truly inclusive and diverse workplace where everyone can bring – and be – their whole authentic selves.We’reon a journey to betterrepresentthe customers we serve around the UK.We’recommitted to removing barriers and ensure that each person atEvriPremium is valued for who they are, and what they bring to our business.
We areEvri. Where everyone is welcome

We’reexcited for the future.Let’sdeliver it together.