Days - Operations Controller 45

EVRi International; Croydon; On-site; GBP 29,000 - 33,000; Full time

Benefits offered by this job

Annual leave 28 days

Shopping vouchers

Insurance

Healthcare

Job summary

Evri Group in Croydon is seeking an Operations Controller to support in pre-brief/de-brief, complete driver documentation, and maintain company records. You will communicate with drivers and customers using company IT systems.

The role is Permanent, 45 hours per week, with day shifts Mon-Fri 05:00-14:00. Salary £12.71 per hour plus nightshift uplift. We offer a collaborative team environment and opportunities within a growing parcel-delivery network.

Qualifications

• Administration experience and skills required.
• Industry knowledge related to logistics or transport.
• Flexible, can-do approach and team player.

Responsibilities

• Driver pre-brief or de-brief as required.
• Manage container portal updates and daily counts.
• Check SP payments and generate daily/monthly reports.
• Carry out admin tasks and filing, including vetting and IDs.
• Handle customer queries via IT systems.
• Respond to manager/supervisor requests.
• Follow Health and Safety policies per handbook.
• Comply with timekeeping, attendance, and appearance.

Skills

Administration

Industry knowledge

Flexible in approach

Job description

Croydon Site, Unit B5, 6, 7 & 8 Access 23, Queensway. Off Purley Way, Croydon, Croydon, United Kingdom

Job Description

Evri Group is the UK’s premier parcel delivery business, uniting four distinct brands—Evri, Evri Premium, a network of DHL, UK Mail and Irish e-commerce specialist Coll-8—to deliver more than 1 billion parcels and letters annually across the UK and to over 200 global destinations. With 12,000 colleagues, 30,000 couriers and drivers, 8,000 vehicles, and a nationwide network of hubs, depots and fulfilment centres, we combine over 50 years of expertise with the scale and flexibility to support everyone from casual senders to SMEs and major retailers. Driven by our friendly, ambitious and diverse people, we are passionate about delivering exceptional service and offer exciting opportunities across the Evri Group.

Position: Operations Controller

ContractType:Permanent – 45hours

Location: Croydon

Shift: Days / Monday – Friday 05:00 - 14:00

Salary:£12.71 per hour + Nightshift Uplift

WhatYou’llDo:

You will assist in the Pre-Brief/De-Brief and complete Driver documentation. You will also complete and maintain the company documentation. As well as communicating with Drivers and Customers via telephone and appropriate company IT Systems.

Key Role Responsibilities

• Driver pre-brief or evening de-brief as required
• Control company asset management, notably container portal updates, daily container counts, key and scanner controls
• Check SP payments and issue associated daily/monthly reporting
• Complete all admin tasks and maintain a suitable filing system including SP/employee vetting, driver set up processes, ID badge ordering
• Deal with customer queries via Company IT systems
• Any reasonable request from a Manager/Supervisor
• All Health and Safety policies and procedures are complied with (as stated in the employee handbook/displayed at the location) in line with Site Risk Assessments
• Comply with Company guidelines in relation to timekeeping, attendance, work performance, appearance and display appropriate behaviour whilst on site.

What We Can Offer You:

• Annual Leave: At least 28 days of annual leave (including Bank Holidays).
• Inclusive Benefits: Access to flexible perks including shopping vouchers, insurance, and healthcare.

What We’re Looking For

• A flexible in approach to work and the ability to work effectively as part of a team, providing support in resolving problems and having a can do, right first time and passionate approach.
• Administration experience / skills
• Industry knowledge