Operations Assistant – Customer & Warehouse

Wolseley; South Tyneside; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Annual leave

Pension scheme

Bonuses

Healthcare

Cycle to Work

Discounts

Job summary

Wolseley Managed Services, part of the Wolseley Group, is seeking an Operations Assistant in South Shields. You will serve customers on the counter, book tickets on the system, and build rapport with customers and suppliers while handling sales queries by phone or email.

The role involves general warehouse duties, goods in/out, paperwork, picking/packing, and merchandising. A positive attitude and readiness to learn, with training, are encouraged.

Qualifications

• Previous experience in a busy warehouse environment.
• Previous experience in customer service.
• Experience within industry or with trade would be advantageous.
• A positive attitude and a willingness to learn, including the completion of necessary training.

Responsibilities

• Serving customers on the counter and booking tickets onto the system.
• Building rapport with customers & suppliers, responding to queries over the phone or email and processing sales.
• General warehouse duties including goods in & out, filling paperwork, picking and packing customer orders and merchandising.

Skills

Warehouse experience

Customer service

Job description

Wolseley Managed Services, part of the Wolseley Group, is seeking an Operations Assistant in South Shields. You will serve customers on the counter, book tickets on the system, and build rapport with customers and suppliers while handling sales queries by phone or email.

The role involves general warehouse duties, goods in/out, paperwork, picking/packing, and merchandising. A positive attitude and readiness to learn, with training, are encouraged.