Operations Assistant

Wolseley; South Shields; On-site; GBP 22,000 - 30,000; Full time

Benefits offered by this job

Annual leave

Pension (matched up to 9%)

Bonuses

Maternity leave

Employee discounts

Healthcare

YuLife app

Cycle to Work

Job summary

Wolseley Managed Services in South Shields is seeking an Operations Assistant to support counter service, ticketing and sales processing. You will build rapport with customers and suppliers, handle queries by phone or email, and carry out essential warehouse tasks.

This full-time role offers a 40-hour week (Mon–Fri, 08:00–16:30) with training opportunities and potential bonus benefits, aligned with our competitive package.

Qualifications

• Previous experience in a busy warehouse environment.
• Previous experience in customer service.
• Experience within industry or with trade would be advantageous.
• A positive attitude and willingness to learn, including the completion of necessary training.

Responsibilities

• Serving customers on the counter and booking tickets onto the system.
• Building rapport with customers & suppliers, responding to queries over the phone or email and processing sales.
• General warehouse duties including goods in & out, filling paperwork, picking and packing customer orders and merchandising.

Skills

Customer service

Warehouse operations

Sales coordination

Tools

Ticketing system

Job description

Operations Assistant### Operations AssistantApply: South Shields: Full time: Posted Yesterday: JR116712**Salary:****Competitive Salary + Bonus + Excellent Benefits** **Operations Assistant - South Shields** **- Managed Services** **So, who are we?** We are Managed Services, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do – and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild. **Also, did we mention?** In addition to the competitive salary, there are also benefits on tap – including...Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts. We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more! As an **Operations Assistant** based in **South Shields** you will be responsible for: * Serving customers on the counter and booking tickets onto the system.* Building rapport with customers & suppliers, responding to any queries whether that is over the phone or email and processing sales.* General warehouse duties including, goods in & out, filling paperwork, picking and packing customer orders and merchandising. This is a full time permanent position working 40 hours a week, Monday to Friday 08:00-16:30 with 30min break, no weekend required. **And here’s what we’d like you to have:** * Previous experience in a busy warehouse environment.* Previous experience in customer service.* Experience within industry or with trade would be advantageous.* A positive attitude and a willingness to learn, including the completion of necessary training. **We look forward to receiving your application!**### About UsManaged Services are a trusted partner who make it easy for our customers to have what they want, where and when they want it. We provide services to clients who need a truly bespoke offering. For businesses across large residential, social housing, local authorities, retailers, and construction businesses, including FM companies, we can offer value right through the supply chain, through specialist sourcing, operating dedicated stores for the contract, and seamless procurement processes.*We encourage applicants from all backgrounds, communities and industries, and are committed to having an organisation that is made up of diverse skills, experiences and abilities, where everyone is treated with Fairness & Respect.*