Operations Assistant – Trade Counter & Warehouse

Wolseley Group; Tain; On-site; GBP 18,000 - 22,000; Full time

Benefits offered by this job

Annual leave

Pension up to 9%

Bonus potential

Healthcare access

YuLife app

Cycle to Work

Job summary

Highland Plumbing & Heating Supplies, part of the Wolseley Group and based in Tain, Scotland, is seeking an Operations Assistant to join the branch team. You will handle general warehouse duties, assist customers at the trade counter, and respond to inquiries by phone and email to maintain excellent service.

The role is based in Tain with a 42.5-hour week (Mon–Fri 7:30am–5pm) and one in four Saturdays 8am–12noon paid as overtime.

Qualifications

Responsibilities

• Completing general warehouse duties including picking & packing orders, goods in & out and merchandising within the branch.
• Serving customers on the trade counter and understanding their specific needs to provide product recommendations.
• Responding to customer phone calls and emails with a proactive, positive attitude to build strong relationships and ensure excellent customer service.

Job description

Highland Plumbing & Heating Supplies, part of the Wolseley Group and based in Tain, Scotland, is seeking an Operations Assistant to join the branch team. You will handle general warehouse duties, assist customers at the trade counter, and respond to inquiries by phone and email to maintain excellent service.

The role is based in Tain with a 42.5-hour week (Mon–Fri 7:30am–5pm) and one in four Saturdays 8am–12noon paid as overtime.