Operations Assistant

Wolseley Group; South Shields; Presencial; GBP 18.000 - 24.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Annual leave

Pension up to 9%

Bonus potential

Maternity leave

Employee discounts

Healthcare access

YuLife app

Cycle to Work

Descripción de la vacante

Wolseley Group in South Shields is seeking an Operations Assistant to support customers on the counter, upload tickets, and help with warehouse tasks. You will build rapport with customers and suppliers, handling queries over the phone or email while processing sales efficiently.

The role is a full-time, 40-hour week, Monday to Friday, 08:00–16:30 with a 30-minute break. A competitive salary plus bonus and a great benefits package are on offer.

Formación

• Experience in a busy warehouse environment.
• Experience in customer service.
• Industry or trade experience advantageous.

Responsabilidades

• Serve customers at the counter and book tickets onto the system.
• Build rapport with customers and suppliers, respond to queries by phone or email, and process sales.
• Carry out general warehouse duties including goods in/out, paperwork, picking and packing, and merchandising.

Conocimientos

Customer service

Warehouse experience

Sales support

Descripción del empleo

Salary:

Competitive Salary + Bonus + Excellent Benefits

Operations Assistant - South Shields

Managed Services

We are Managed Services, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do - and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention?

In addition to the competitive salary, there are also benefits on tap - including Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As an Operations Assistant based in South Shields you will be responsible for:

• Serving customers on the counter and booking tickets onto the system.
• Building rapport with customers & suppliers, responding to any queries whether that is over the phone or email and processing sales.
• General warehouse duties including, goods in & out, filling paperwork, picking and packing customer orders and merchandising.

This is a full time permanent position working 40 hours a week, Monday to Friday 08:00-16:30 with 30min break, no weekend required.

And here’s what we’d like you to have:

• Previous experience in a busy warehouse environment.
• Previous experience in customer service.
• Experience within industry or with trade would be advantageous.
• A positive attitude and a willingness to learn, including the completion of necessary training.