Operations Assistant

Wolseley; South Tyneside; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Annual leave

Pension scheme

Bonuses

Healthcare

Cycle to Work

Discounts

Job summary

Wolseley Managed Services, part of the Wolseley Group, is seeking an Operations Assistant in South Shields. You will serve customers on the counter, book tickets on the system, and build rapport with customers and suppliers while handling sales queries by phone or email.

The role involves general warehouse duties, goods in/out, paperwork, picking/packing, and merchandising. A positive attitude and readiness to learn, with training, are encouraged.

Qualifications

• Previous experience in a busy warehouse environment.
• Previous experience in customer service.
• Experience within industry or with trade would be advantageous.
• A positive attitude and a willingness to learn, including the completion of necessary training.

Responsibilities

• Serving customers on the counter and booking tickets onto the system.
• Building rapport with customers & suppliers, responding to queries over the phone or email and processing sales.
• General warehouse duties including goods in & out, filling paperwork, picking and packing customer orders and merchandising.

Skills

Warehouse experience

Customer service

Job description

Operations Assistant - South Shields - Managed Services

Salary

Competitive Salary + Bonus + Excellent Benefits

So, who are we?

We are Managed Services, a part of the Wolseley Group - a leading specialist trade merchant across the UK and Ireland. We pride ourselves in putting our people and customers at the heart of everything we do and best of all, provide opportunities to develop skills and build careers through our award-winning Wolseley Talent Guild.

Also, did we mention?

Annual leave (increasing with length of service), a generous pension scheme (matched up to 9%), potential to earn bonuses, enhanced maternity / adoption leave and access to a great range of online and high street discounts.

We also promote positive health and wellbeing by offering free access to healthcare, our popular YuLife app, our Cycle to Work scheme and more!

As an Operations Assistant based in South Shields you will be responsible for:

• Serving customers on the counter and booking tickets onto the system.
• Building rapport with customers & suppliers, responding to any queries whether that is over the phone or email and processing sales.
• General warehouse duties including, goods in & out, filling paperwork, picking and packing customer orders and merchandising.

This is a full time permanent position working 40 hours a week, Monday to Friday 08:00-16:30 with 30min break, no weekend required.

And heres what wed like you to have:

• Previous experience in a busy warehouse environment.
• Previous experience in customer service.
• Experience within industry or with trade would be advantageous.
• A positive attitude and a willingness to learn, including the completion of necessary training.