Operations Analyst

Experis - ManpowerGroup; Telford; Hybrid; GBP 60,000 - 80,000; Full time

Job summary

A staffing solutions company based in Telford is looking for an Operations Analyst to join their team for a 6-month contract. This pivotal role supports operational excellence and involves tasks such as resourcing coordination, onboarding/offboarding, and reporting. The ideal candidate will be highly organized and detail-oriented, thriving in a fast-paced environment. A passion for continuous improvement and strong communication skills are essential for success in this role. This position requires working on-site 2 days a week.

Qualifications

• Experience in business operations and resourcing coordination.
• Ability to build strong relationships and communicate clearly.
• Calm and confident under pressure.

Responsibilities

• Keep resource trackers updated and liaise with stakeholders.
• Ensure seamless onboarding and offboarding experiences.
• Monitor timelines for flex extensions and ensure approvals.
• Provide accurate reports for leadership decision-making.

Skills

Collaboration

Communication

Problem-solving

Detail-oriented

Organizational skills

Job description

Overview

ROLE TITLE - Operations Analyst
6 Months

£224 per day

Telford 2 days a week on site

Role: We are seeking a highly organised and detail-oriented Business Operations Hub Analyst to join our central Hub team. This role is pivotal in supporting operational excellence across resourcing, onboarding/offboarding, and flex extension processes. The ideal candidate will thrive in a fast-paced environment, juggling multiple priorities while maintaining high standards of accuracy and professionalism.

Responsibilities

• Resourcing Coordination Keep our resource trackers up to date, liaise with key stakeholders, and ensure smooth and positive transitions for new starters and leavers.
• Onboarding & Offboarding Excellence From IT setup to induction, making on/offboarding seamless and compliant.
• Flex Extensions Management Monitoring timelines, initiate extension workflows, and ensure all approvals are in place.
• Reporting & Insights Provide accurate, timely reports that help leadership make informed decisions.

Who you\'ll work with

You\'ll collaborate with a wide range of professionals including:

• Business Operations Partners & Directors
• Practice Leads, Portfolio VP\'s, Recruitment Business Partners
• PMO Leads

What we\'re looking for

• A natural collaborator with a genuine ability to build strong relationships and communicate clearly.
• Driven by a passion for continuous improvement and making things work better, smarter, and more efficiently.
• Calm and confident under pressure, with a clear, composed communication style.
• Detail-oriented and highly organised, with a problem-solving mindset and a strong commitment to accuracy.
• Brings experience in business operations and resourcing coordination—always with professionalism, adaptability, and a focus on getting things done right.

Why join us?

You'll be part of a supportive, forward-thinking team that values your ideas and encourages you to grow. Whether you're helping shape strategy, mentoring others, or improving how we work - you'll be making a difference every day. And by consistently going the extra mile to understand our clients' needs, exceed expectations, and deliver with care, you'll help create experiences that truly delight

Suitable Candidates should submit CVs in the first instance.