Operations Administrator - Power & Utilities Operations

OCU Group; Stafford; On-site; GBP 21,000 - 28,000; Full time

Job summary

OCU Group is seeking an Operations Administrator based in Stafford to support day-to-day operations, maintain records, and drive efficiency across projects. You will work within the Regulated Power department on a permanent, full-time, office-based basis.

The role requires strong organisational and communication skills, proficiency in MS Office, and the ability to manage multiple tasks in a fast-paced environment. Experience in utilities or infrastructure is advantageous.

Qualifications

• Previous experience in administrative, operations support, or office-based roles.
• Excellent organisational skills with keen attention to detail.
• Strong written and verbal communication abilities.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Ability to manage multiple tasks and shifting priorities.
• Solid data entry and record management capabilities.
• Capable of working independently and within a team.
• Experience in utilities, infrastructure, construction, or similar operational environment.

Responsibilities

• Provide administrative support to operational teams, ensuring records and documentation are maintained accurately.
• Manage data entry, reporting, and system updates to support business and project activities.
• Assist with the coordination of operational processes and workflows.
• Maintain filing systems, databases, and document registers in line with company requirements.
• Support inventory, equipment, and resource tracking activities where required.
• Handle telephone and email enquiries, directing requests to the appropriate teams.
• Assist with the preparation of reports, meeting documentation, and administrative correspondence.
• Work collaboratively with departments across the business to support operational objectives and service delivery.
• Ensure information is recorded accurately and maintained in line with business procedures.
• Support continuous improvement initiatives aimed at increasing efficiency and effectiveness.

Skills

Organisational skills

Attention to detail

Communication skills

MS Office (Word, Excel, Outlook)

Multitasking

Data entry

Team player

Utilities/Infrastructure experience

Job description

OCU Group is seeking an Operations Administrator based in Stafford to support day-to-day operations, maintain records, and drive efficiency across projects. You will work within the Regulated Power department on a permanent, full-time, office-based basis.

The role requires strong organisational and communication skills, proficiency in MS Office, and the ability to manage multiple tasks in a fast-paced environment. Experience in utilities or infrastructure is advantageous.