Operations Administrator

Confidential; Essex; On-site; GBP 23,000 - 29,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Private healthcare

Salary sacrifice pension

Employees assistance programme

Electric car scheme

Job summary

Confidential is seeking a highly organised Operations Administrator to join a busy team on a full-time, permanent basis. You will provide administrative support across the team, coordinate reports and maintain documentation, ensuring records are accurate and up to date.

You will liaise with customers, subcontractors and internal teams to deliver a smooth, efficient service. Responsibilities include supporting customers and colleagues, managing shared inboxes and service requests, scheduling

Qualifications

• Previous experience in an administrative or customer service role.
• Ability to handle a busy workload and prioritise as appropriate.
• Experience working in a fast-paced environment.
• Ability to produce documentation and reports.
• Strong communication skills.
• Confident using MS Office, PowerPoint, Access, Publisher and Excel.

Responsibilities

• Provide administrative support to customers and internal team members.
• Coordinate and manage shared inboxes calls and service requests.
• Schedule work and update customers.
• Prepare and format documents, reports and correspondence.
• Liaise with engineers to schedule works.
• Act as a point of contact for customers.

Skills

Strong communication skills

Ability to prioritise workload

Experience in administrative or CS

Experience in fast-paced environments

Tools

MS Office

PowerPoint

Access

Publisher

Excel

Job description

We are seeking a highly organised Operations Administrator to join a fantastic organisation on a full time, permanent basis.

Join a busy service delivery team where you'll play a key role in keeping operations running smoothly. You'll provide administrative support across the team, coordinating reports, maintaining documentation, producing professional correspondence and ensuring records are accurate and up to date. Working closely with customers, subcontractors and internal teams, you'll help deliver an efficient service while building positive, long-lasting relationships.

Please contact us for salary information.

As the Operations Administrator you will be responsible for:

• Provide administrative support to customers and internal team members
• Coordinate and managed shared inboxes calls and service requests
• Schedule work and update customers
• Prepare and format documents, reports and correspondence
• Liaise with engineers to schedule works
• Act as a point of contact for customers

The successful Operations Administrator will have the following related skills / experience:

• Previous experience in an administrative or customer service role
• Ability to handle a busy workload and prioritise as appropriate
• Experience working in a fast-paced environment
• Ability to produce documentation and reports
• Strong communication skills
• Confident using MS Office, PowerPoint,Access, Publisher and Excel

Benefits:

• 25 days holiday + bank holidays
• Private healthcare
• Salary sacrifice pension
• Employees assistance programme
• Electric car scheme