Operations Administration

OCU Group; Stafford; On-site; GBP 21,000 - 28,000; Full time

Job summary

OCU Group is seeking an Operations Administrator based in Stafford to support day-to-day operations, maintain records, and drive efficiency across projects. You will work within the Regulated Power department on a permanent, full-time, office-based basis.

The role requires strong organisational and communication skills, proficiency in MS Office, and the ability to manage multiple tasks in a fast-paced environment. Experience in utilities or infrastructure is advantageous.

Qualifications

• Previous experience in administrative, operations support, or office-based roles.
• Excellent organisational skills with keen attention to detail.
• Strong written and verbal communication abilities.
• Proficient in Microsoft Office applications (Word, Excel, Outlook).
• Ability to manage multiple tasks and shifting priorities.
• Solid data entry and record management capabilities.
• Capable of working independently and within a team.
• Experience in utilities, infrastructure, construction, or similar operational environment.

Responsibilities

• Provide administrative support to operational teams, ensuring records and documentation are maintained accurately.
• Manage data entry, reporting, and system updates to support business and project activities.
• Assist with the coordination of operational processes and workflows.
• Maintain filing systems, databases, and document registers in line with company requirements.
• Support inventory, equipment, and resource tracking activities where required.
• Handle telephone and email enquiries, directing requests to the appropriate teams.
• Assist with the preparation of reports, meeting documentation, and administrative correspondence.
• Work collaboratively with departments across the business to support operational objectives and service delivery.
• Ensure information is recorded accurately and maintained in line with business procedures.
• Support continuous improvement initiatives aimed at increasing efficiency and effectiveness.

Skills

Organisational skills

Attention to detail

Communication skills

MS Office (Word, Excel, Outlook)

Multitasking

Data entry

Team player

Utilities/Infrastructure experience

Job description

Operations Administration

Department: Regulated Power

Employment Type: Permanent - Full Time

Location: Stafford

Reporting To: Mark Winkles

Description

Location: Stafford | Contract Type: Permanent | Working Pattern: Full-Time | Office Based Pay / Benefits: Remuneration for this role is benchmarked competitively within our sector.

The Opportunity

At OCU, our operational teams rely on efficient administration and accurate information to keep projects and business functions running smoothly. As an Operations Administrator, you'll play a vital role in supporting day-to-day operations, ensuring systems, processes, and records are maintained to a high standard.

This is an excellent opportunity for a highly organised individual who enjoys working in a fast-paced environment and supporting a variety of stakeholders. You'll gain exposure to multiple areas of the business while helping to drive efficiency, consistency, and operational excellence across the team.

What You'll Do

• Provide administrative support to operational teams, ensuring records and documentation are maintained accurately.
• Manage data entry, reporting, and system updates to support business and project activities.
• Assist with the coordination of operational processes and workflows.
• Maintain filing systems, databases, and document registers in line with company requirements.
• Support inventory, equipment, and resource tracking activities where required.
• Handle telephone and email enquiries, directing requests to the appropriate teams.
• Assist with the preparation of reports, meeting documentation, and administrative correspondence.
• Work collaboratively with departments across the business to support operational objectives and service delivery.
• Ensure information is recorded accurately and maintained in line with business procedures.
• Support continuous improvement initiatives aimed at increasing efficiency and effectiveness.

What You'll Bring

• Previous experience in an administrative, operations support, or office-based role.
• Strong organisational skills with excellent attention to detail.
• Good communication skills, both written and verbal.
• Proficiency in Microsoft Office applications, including Word, Excel, and Outlook.
• Ability to manage multiple tasks and priorities effectively.
• Strong data entry and record management capabilities.
• Ability to work independently and as part of a wider team.
• Experience working within utilities, infrastructure, construction, engineering, or a similar operational environment.
• Bonus if you have experience using business systems, databases, or document management platforms.
• It would be great if you've supported operational or project delivery teams.
• It would be great if you have experience maintaining records, reports, and compliance documentation.
• Knowledge of process improvement and administrative best practice would be advantageous.

What We Offer

At OCU, we believe that meaningful work should come with meaningful support. That's the principle behind Careers with Purpose, our commitment to ensuring every person at OCU feels supported, developed, and valued, not just in their role today, but throughout their career with us.

Alongside the opportunity to work on some of the UK's most significant infrastructure projects, we offer a benefits package that we are continuing to develop as we grow, and the kind of career acceleration that only comes from being inside a business moving at this pace.

As a rapidly growing organisation, there are genuine opportunities to progress, broaden your experience, and build a long-term career within OCU Group.