Operations Administrator (Part-Time)

KHR Recruitment Specialists; Sevenoaks; On-site; GBP 18,750 - 22,500; Part time

Job summary

KHR Recruitment Specialists in Sevenoaks seeks an organised Operations Administrator to support an expanding team. The role focuses on scheduling installations, arranging maintenance visits and providing high-quality customer service.

The position is part-time, Monday to Friday, 9:30am–2:30pm (25hpw), with a salary range of £18,750 to £22,500 per annum, based at the new Sevenoaks site. The successful candidate will manage diaries and assist with admin tasks across the operations team.

Qualifications

• Previous experience in an operations, service or scheduling role.
• Strong diary management and coordination of field teams.
• Excellent telephone manner and written communication.
• Highly organised with strong attention to detail.
• Able to manage multiple priorities in a fast-paced environment.
• Proficient in Microsoft Office.

Responsibilities

• Sending estimates on behalf of surveyors.
• Following up with customers regarding quotations and queries.
• Liaising with customers via phone and email.
• Processing quote and additional work acceptances.
• Scheduling new installations and additional works.
• Ordering equipment for approved works.
• Acting as the first point of contact for incoming calls and enquiries.
• Sending monthly maintenance reminders and contract renewal invoices.
• Booking routine maintenance visits.
• Arranging surveys for prospective clients.
• Scanning, post handling and general administration.
• Diary management and providing administrative support to the wider team.

Skills

Diary management

Customer service

Microsoft Office

Written communication

Job description

Operations Administrator - Part-time

Sevenoaks

£18,750pa - £22,500pa

Monday - Friday, 9.30am - 2:30pm (25hpw)

An established, family-run business with decades of industry experience is seeking an Operations Administrator to join their growing team at their new Sevenoaks site.

This is an excellent opportunity for an organised and proactive administrator with strong customer service skills and experience coordinating schedules within a service-based environment.

The Role

You will play a key role in supporting the operations team, ensuring installations, additional works, and routine maintenance visits are scheduled efficiently while delivering a high standard of customer service.

Key Responsibilities

• Sending estimates on behalf of surveyors
• Following up with customers regarding quotations and queries
• Liaising with customers via phone and email
• Processing quote and additional work acceptances
• Scheduling new installations and additional works
• Ordering equipment for approved works
• Acting as the first point of contact for incoming calls and enquiries
• Sending monthly maintenance reminders and contract renewal invoices
• Booking routine maintenance visits
• Arranging surveys for prospective clients
• Scanning, post handling and general administration
• Diary management and providing administrative support to the wider team

Candidate Profile

• Previous experience in an operations, service or scheduling role
• Confident in managing diaries and coordinating field-based teams
• Strong telephone manner and written communication skills
• Highly organised with excellent attention to detail
• Able to manage multiple priorities in a fast-paced environment
• Proficient in Microsoft Office