Operations Administrator (part-time)

KHR - Recruitment Specialists; Sevenoaks; On-site; GBP 21,000 - 28,000; Full time

Job summary

KHR - Recruitment Specialists in Sevenoaks seeks an organised Operations Administrator to support the operations team, scheduling installations, additional works and routine maintenance visits while delivering high standards of customer service. You will diary-manage, coordinate field-based teams, handle phone and email enquiries, process quotes and approvals, and ensure correct documentation.

This role suits a proactive administrator with strong Microsoft Office skills and a meticulous eye for

Qualifications

• Previous experience in an operations, service or scheduling role
• Confident in managing diaries and coordinating field-based teams
• Strong telephone manner and written communication skills
• Highly organised with excellent attention to detail
• Able to manage multiple priorities in a fast-paced environment
• Proficient in Microsoft Office

Responsibilities

• Sending estimates on behalf of surveyors
• Following up with customers regarding quotations and queries
• Liaising with customers via phone and email
• Processing quote and additional work acceptances
• Scheduling new installations and additional works
• Ordering equipment for approved works
• Acting as the first point of contact for incoming calls and enquiries
• Sending monthly maintenance reminders and contract renewal invoices
• Booking routine maintenance visits
• Arranging surveys for prospective clients
• Scanning, post handling and general administration
• Diary management and providing administrative support to the wider team

Skills

Diary management

Customer service

Phone & Email

Organised / detail oriented

Multiple priorities

Tools

Microsoft Office

Job description

Let KHR help you find the perfect job candidate

An established, family-run business with decades of industry experience is seeking an Operations Administrator to join their growing team at their new Sevenoaks site.

This is an excellent opportunity for an organised and proactive administrator with strong customer service skills and experience coordinating schedules within a service-based environment.

The Role

You will play a key role in supporting the operations team, ensuring installations, additional works, and routine maintenance visits are scheduled efficiently while delivering a high standard of customer service.

Key Responsibilities

• Sending estimates on behalf of surveyors
• Following up with customers regarding quotations and queries
• Liaising with customers via phone and email
• Processing quote and additional work acceptances
• Scheduling new installations and additional works
• Ordering equipment for approved works
• Acting as the first point of contact for incoming calls and enquiries
• Sending monthly maintenance reminders and contract renewal invoices
• Booking routine maintenance visits
• Arranging surveys for prospective clients
• Scanning, post handling and general administration
• Diary management and providing administrative support to the wider team

Candidate Profile

• Previous experience in an operations, service or scheduling role
• Confident in managing diaries and coordinating field-based teams
• Strong telephone manner and written communication skills
• Highly organised with excellent attention to detail
• Able to manage multiple priorities in a fast-paced environment
• Proficient in Microsoft Office

At KHR we take care to ensure that you are represented as well as possible so it is worth checking your CV for layout, spelling and grammar as well as making sure it is up to date before you submit. If you feel you need to highlight particular qualifications, skills or relevant experience with regards to a specific role then please add a cover letter or a preface page. This does not need to be formatted in the same manner. In addition, if your CV is heavy with graphics etc, please could you also submit a “clean” copy in Word. Thank you.

• Preferred time to be contacted:
  • Morning
  • Afternoon
  • Evening
• Attach Your CV *

KHR understand how important it is to find the right person, team fit, work ethic and skill set for your company.

KHR were extremely helpful throughout the recruitment process, keeping me updated on the current status of my application, answering all queries I had...

Just wanted to send you a quick note to let you know that I handed my notice in today so I'm all set for my start with. Thank you so much for all of y...

I highly recommend KHR. They are excellent at reading your skills and personality attributes and finding the perfect fit. They are thorough in communi...

KHR were extremely helpful throughout the recruitment process, keeping me updated on the current status of my application, answering all queries I had...

Just wanted to send you a quick note to let you know that I handed my notice in today so I'm all set for my start with. Thank you so much for all of y...