Operations Administrator

KHR Recruitment Specialists; Sevenoaks; On-site; GBP 30,000 - 36,000; Full time

Job summary

KHR Recruitment Specialists is recruiting an Operations Administrator for their new Sevenoaks site. This full-time, office-based role offers Monday to Friday, 8am to 5pm, with a salary of £30,000 to £36,000 per annum.

You will join a family-run business with decades of industry experience and play a key part in supporting the operations team. Daily tasks include coordinating installations, maintenance visits and additional works, sending quotes, liaising with customers by phone and email, diary

Qualifications

• Experience in an operations, service or scheduling role.
• Confident in managing diaries and coordinating field-based teams.
• Strong telephone manner and written communication skills.
• Highly organised with excellent attention to detail.

Responsibilities

• Send estimates on behalf of surveyors.
• Follow up with customers regarding quotations and queries.
• Liaise with customers via phone and email.
• Process quote and additional work acceptances.
• Schedule new installations and additional works.
• Order equipment for approved works.
• Act as the first point of contact for incoming calls and enquiries.
• Send monthly maintenance reminders and contract renewal invoices.
• Book routine maintenance visits.
• Arrange surveys for prospective clients.
• Scanning, post handling and general administration.
• Diary management and providing administrative support to the wider team.

Skills

Operations scheduling

Diary management

Customer service

Microsoft Office

Tools

Microsoft Office

Job description

Operations Administrator

Sevenoaks

Monday-Friday | 8am-5pm

Fully office-based

£30,000pa - £36,000pa

An established, family-run business with decades of industry experience is seeking an Operations Administrator to join their growing team at their new Sevenoaks site.

This is an excellent opportunity for an organised and proactive administrator with strong customer service skills and experience coordinating schedules within a service-based environment.

The Role

You will play a key role in supporting the operations team, ensuring installations, additional works, and routine maintenance visits are scheduled efficiently while delivering a high standard of customer service.

Key Responsibilities

• Sending estimates on behalf of surveyors
• Following up with customers regarding quotations and queries
• Liaising with customers via phone and email
• Processing quote and additional work acceptances
• Scheduling new installations and additional worksOrdering equipment for approved works
• Acting as the first point of contact for incoming calls and enquiries
• Sending monthly maintenance reminders and contract renewal invoices
• Booking routine maintenance visits
• Arranging surveys for prospective clients
• Scanning, post handling and general administration
• Diary management and providing administrative support to the wider team

Candidate Profile

• Previous experience in an operations, service or scheduling role
• Confident in managing diaries and coordinating field-based teams
• Strong telephone manner and written communication skills
• Highly organised with excellent attention to detail
• Able to manage multiple priorities in a fast-paced environment
• Proficient in Microsoft Office