Office Manager / Operations Administrator - Construction

Henley Chase; Rochester; On-site; GBP 32,000 - 42,000; Full time

Benefits offered by this job

Ongoing training and development

Friendly working environment

Career progression

Job summary

Henley Chase is seeking an Office Manager / Operations Administrator in the United Kingdom to support the Managing Director, Contract Managers and Service Desk. The role is varied, focusing on keeping the office running smoothly and ensuring day-to-day administrative tasks are handled efficiently.

You will manage health & safety admin, HR records, fleet management, supplier contracts, IT liaison, and QA of quotations, with a proactive, can-do attitude and strong organisational skills.

Qualifications

• Previous experience in an office administration, office management, or business support role.
• Excellent organisational skills and strong attention to detail.
• The ability to prioritise multiple tasks and work independently.
• Strong communication and customer service skills.
• A professional and friendly telephone manner.
• Good knowledge of Microsoft Office 365, including Outlook, Word, Excel, and Teams.
• A proactive, can-do attitude and willingness to support different areas of the business.
• Experience with CRM, job management, or service management software would be beneficial, although full training will be provided.

Responsibilities

• Managing Health & Safety administration and documentation.
• Supporting HR administration and employee records.
• Overseeing fleet management, including vehicle records and maintenance.
• Managing office administration, including insurance renewals, repairs, maintenance, and supplier contracts.
• Liaising with third-party IT providers to resolve technical issues.
• Ordering company uniforms and office supplies.
• Preparing and typing quotations, correspondence, and reports.
• Answering incoming telephone calls and directing enquiries professionally.
• Following up customer quotations and maintaining excellent customer communication.
• Providing day-to-day support to the Managing Director.
• Assisting Contract Managers and the Service Desk with: raising purchase orders, chasing deliveries and suppliers, general administrative support, document preparation and data entry.

Skills

Organisational skills

Attention to detail

Multitasking

Communication skills

Telephone manner

Microsoft Office 365

Proactive attitude

Customer service

Office administration

Independent work

Tools

Microsoft Office 365

CRM software

Job description

Office Manager / Operations Administrator

Salary: Competitive (Dependent on Experience)

Job Type: Full-Time | Permanent

We are looking for a highly organised and proactive Office Manager / Operations Administrator to join our growing team. This is a varied role that will see you supporting the day-to-day running of the business while providing key administrative support to the Managing Director, Contract Managers, and Service Desk.

This is an excellent opportunity for someone who enjoys working in a fast-paced environment, can manage multiple priorities, and takes pride in keeping an office running efficiently.

The Role

• Managing Health & Safety administration and documentation


• Supporting HR administration and employee records


• Overseeing fleet management, including vehicle records and maintenance


• Managing office administration, including insurance renewals, repairs, maintenance, and supplier contracts


• Liaising with third-party IT providers to resolve technical issues


• Ordering company uniforms and office supplies


• Preparing and typing quotations, correspondence, and reports


• Answering incoming telephone calls and directing enquiries professionally


• Following up customer quotations and maintaining excellent customer communication


• Providing day-to-day support to the Managing Director


• Assisting Contract Managers and the Service Desk with:
  
  
  
  • Raising purchase orders
  
  
  • Chasing deliveries and suppliers
  
  
  • General administrative support
  
  
  • Document preparation and data entry
  
  
  
  

About You

• Previous experience in an office administration, office management, or business support role


• Excellent organisational skills and strong attention to detail


• The ability to prioritise multiple tasks and work independently


• Strong communication and customer service skills


• A professional and friendly telephone manner


• Good knowledge of Microsoft Office 365, including Outlook, Word, Excel, and Teams


• A proactive, can-do attitude and willingness to support different areas of the business

Experience with CRM, job management, or service management software would be beneficial, although full training will be provided.

What's on Offer?

• Competitive salary based on experience


• Full-time permanent position


• Supportive and friendly working environment


• Varied and interesting workload


• Ongoing training and development


• Opportunity to become an integral part of a growing business