Operations Administrator - Leicester

Aspirations Care Ltd; Hinckley; On-site; GBP 24,000 - 25,000; Full time

Job summary

A UK-based care provider is seeking an Operations Administrator to support its team in Leicester and Hinckley. This office-based role involves handling confidential information, taking meeting minutes, and managing administrative duties. Ideal candidates should be highly organised, professional, and efficient in communication. The position offers competitive pay, ongoing training, and employee perks including life cover and a pension scheme.

Benefits

Life cover until state pension age

Exclusive discounts via Aspirations Perks

Health and wellbeing service with 24/7 GP access

Optional overtime opportunities

DBS costs covered by employer

£500 refer-a-friend bonus

24/7 Employee Assistance Programme

Comprehensive induction programme

Career progression support

28 days paid annual leave

Pension Scheme with NEST

Qualifications

• Able to manage a busy workload independently and as part of a team.
• Reliable and professional in approach.
• Comfortable with confidential and sensitive information.

Responsibilities

• Complete general administrative duties including typing and managing emails.
• Answer telephone calls and general enquiries.
• Take minutes of meetings and distribute notes.
• Organise meetings for managers.
• Maintain accurate records and support audits.

Skills

Highly organised

Strong communication skills

Interpersonal skills

Ability to handle confidential information

Job description

Overview

Operations Administrator Location: Leicester Hours: Full-time, Monday – Friday, 37.5 hours per week Salary: £24,000 – £25,000 per annum

About the Role -Would you like to join a growing company where you’ll be valued and supported every day? Do you want to work within the care industry, where you will make a difference by supporting our frontline staff?

We are looking for a highly organised and proactive Operations Administrator to support our friendly local team across Leicester and Hinckley. This is an office-based role with a wide variety of duties, daily challenges, and regular interaction with both local and regional staff. This isn’t a typical administration role — you will handle confidential information, take minutes for disciplinary meetings, type reports, and maintain the privacy of the people we support.

Key Responsibilities

• Completing general administrative duties such as typing, photocopying and managing emails
• Answering telephone calls and general enquiries to the office
• Taking minutes of meetings, typing and distributing notes
• Organising meetings for managers
• Filing and maintaining accurate records
• Supporting the collation of information for audits alongside the quality team
• Ensuring confidentiality is respected and upheld in line with GDPR

About You

• Highly organised and confident in managing a busy workload
• Comfortable handling confidential and sensitive information
• Strong communication and interpersonal skills
• Able to work independently as well as part of a wider team
• Reliable, professional and consistent in your approach

Additional Information

• This role requires an Enhanced DBS check and satisfactory references.

What We Can Offer You

• 2 x salary life cover (up to individual state pension age)
• Access to Aspirations Perks – exclusive discounts in supermarkets and high street retail stores
• Smart Health App – health and wellbeing service with 24/7 GP access for you and your family
• Optional overtime to increase your income with flexible working
• DBS paid for by Aspirations
• Refer-a-friend scheme (£500 reward)
• Employee Assistance Programme available 24/7 for advice and guidance
• Comprehensive induction programme
• Ongoing training & development, including opportunities for further qualifications
• Support with career progression and professional development
• 28 days paid annual leave inclusive of bank holidays
• Pension Scheme with NEST

Aspirations Care has been supporting adults with learning disabilities, mental health issues and Autism to live a lifestyle that matters to them since 2004. Our aim is to encourage individuals to achieve their full potential, no matter how challenging.

Aspirations is an equal opportunities employer and encourages applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status or pregnancy and maternity.

We are committed to safeguarding and promoting the welfare of the vulnerable adults we support. Any offer of employment will be subject to satisfactory references and an Enhanced DBS Disclosure.