Operations Administrator – Highways & Lighting

Rullion; Barnsley; On-site; GBP 18,000 - 23,000; Full time

Job summary

Rullion is seeking an Administrator to join our busy Barnsley-based operational team. The role supports the Highways Lighting and New Business functions, handling scheduling, documentation and customer queries to keep work on track.

You will work with internal systems to maintain records, raise purchase orders and process invoices, while ensuring data accuracy and timely communications with stakeholders.

Qualifications

• Experience in administration and/or customer service.
• Strong organisational skills and ability to prioritise a busy workload.
• Proficient in Microsoft Office and general IT.
• Confidence learning and using new systems.
• Excellent attention to detail with documentation, records and data.
• Strong communication and interpersonal skills.
• Professional and customer-focused approach.
• Good problem-solving skills with ownership of issues.
• Ability to work under pressure and meet deadlines.
• Good numerical skills with data handling.

Responsibilities

• Providing day-to-day administrative support to the operational team.
• Scheduling, coordinating and tracking work using internal systems.
• Preparing and maintaining documentation and accurate records.
• Raising purchase orders and processing invoices.
• Keeping systems and data accurate and up to date.
• Handling customer queries and supporting issue resolution.
• Communicating with colleagues, customers and external stakeholders.
• Monitoring workloads and deadlines to meet customer requirements.
• Supporting coordination of works, engineers, field teams or appointments.
• Gathering information and following issues through to resolution.
• Supporting continuous improvements to processes and ways of working.

Skills

Administration

Customer service

Organisational skills

Microsoft Office

Attention to detail

Communication

Problem-solving

Work under pressure

Numerical skills

Education

NVQ Level 2 in Business Administration

Tools

Asset management systems

Scheduling systems

Invoicing software

Job description

Rullion is seeking an Administrator to join our busy Barnsley-based operational team. The role supports the Highways Lighting and New Business functions, handling scheduling, documentation and customer queries to keep work on track.

You will work with internal systems to maintain records, raise purchase orders and process invoices, while ensuring data accuracy and timely communications with stakeholders.