Administrator

Rullion - Eon; Upper Hoyland; On-site; GBP 21,000 - 29,000; Full time

Job summary

Rullion - Eon is seeking an Administrator to join a busy operations team in Barnsley. The role covers scheduling, documentation, and invoicing, with a focus on accuracy and customer responsiveness.

You will support the day-to-day running of the Highways Lighting and New Business teams, providing essential admin and data management across internal systems.

Qualifications

• Proven admin or customer service experience.
• Strong organisational skills and attention to detail.
• Proficient in MS Office and data entry accuracy.

Responsibilities

• Provide day-to-day administrative support to the operational team.
• Schedule, coordinate and track work using internal systems.
• Prepare and maintain documentation and records.
• Raise purchase orders and process invoices.
• Maintain data accuracy across systems.
• Handle customer queries and support issue resolution.
• Communicate with colleagues and external stakeholders.

Skills

Administrative experience

Customer service

MS Office

Data entry

Communication

Education

NVQ Level 2 in Business Administration

Tools

Asset management software

Scheduling systems

Invoice processing systems

Job description

We are currently recruiting for an Administrator to join our client's busy operational team based in Barnsley.

This is a varied role supporting the day-to-day running of a Highways Lighting and New Business team. You'll play an important part in keeping work organised and on track, from scheduling and coordinating activities through to maintaining documentation, updating systems and supporting customers.

We're looking for someone who is organised, proactive and confident working in a fast-paced environment. Previous experience within utilities, highways, street lighting, engineering or construction would be advantageous, although strong administration or customer service experience is the main requirement.

What you'll be doing

• Providing day-to-day administrative support to the operational team.


• Scheduling, coordinating and tracking work using internal systems.


• Preparing and maintaining documentation and accurate records.


• Raising purchase orders and processing invoices.


• Keeping systems and data accurate and up to date.


• Handling customer queries and supporting the resolution of issues and complaints.


• Communicating with colleagues, customers and external stakeholders.


• Monitoring workloads and deadlines to ensure customer requirements are met.


• Supporting the coordination of works, engineers, field teams or appointments.


• Gathering information and following issues through to resolution.


• Supporting continuous improvements to processes and ways of working.

What we're looking for

• Previous experience within administration and/or customer service.


• Strong organisational skills with the ability to prioritise a busy workload.


• Good Microsoft Office and general IT skills.


• Confidence learning and using new systems.


• Excellent attention to detail when working with documentation, records and data.


• Strong communication and interpersonal skills.


• A professional and customer-focused approach.


• Good problem-solving skills with the ability to take ownership of issues.


• The ability to work under pressure and meet deadlines.


• Good numerical skills and confidence working with information and data.


• A positive, proactive and enthusiastic approach.

Desirable experience

It would be particularly beneficial if you have:

• Experience within utilities, highways, street lighting, energy, engineering, construction or a similar operational environment.


• Experience raising purchase orders and processing invoices.


• Experience using asset management, works management or scheduling systems.


• Experience coordinating works, engineers, field teams or appointments.


• Knowledge of Street Works or permitting processes.


• An NVQ Level 2 in Business Administration, Customer Service or a similar qualification.Rullion celebrates and supports diversity and is committed to ensuring equal opportunities for both employees and applicants