Operations Administrator

Reed; West Midlands; On-site; GBP 21,000 - 25,000; Part time

Benefits offered by this job

Immediate start

Valuable experience in a specialist行业

Supportive colleagues

Job summary

Reed is seeking a proactive Sales & Hire Administrator to join our Aldridge team on a 3-month temporary contract. You will support day-to-day sales and hire operations, liaising with customers, suppliers, transport providers and internal teams to drive smooth processes.

The ideal candidate has proven admin experience, strong Excel skills, attention to detail and excellent communication. You will handle invoicing, stock movements, and reporting while contributing to continuous improvement.

Qualifications

• Experience in a busy office environment.
• Strong Excel skills and data handling abilities.
• Attention to detail with accurate data entry.
• Confident in communicating with customers and suppliers by phone and email.
• Excellent organisational and problem-solving abilities.
• Ability to manage multiple tasks and prioritise workloads.

Responsibilities

• Manage customer enquiries and resolve issues promptly and professionally.
• Produce sales and hire invoices and arrange transport and customer payments.
• Coordinate packing and dispatch of padlocks and accessories.
• Liaise with customers and suppliers on transport issues and damages.
• Work with depot teams to ensure efficient sales and container release processes.
• Investigate and resolve invoice queries with the Purchase Ledger team.
• Support month-end and year-end administration activities.
• Record container stock movements and allocate to invoices.
• Maintain sales analysis reports and stock spreadsheets.
• Identify process improvements and drive efficiency.
• Build strong relationships with customers and suppliers.

Skills

Excel

Data entry

Customer communication

Organisation

Problem-solving

Tools

Microsoft Office Suite

Job description

Sales & Hire Administrator (Temporary 3-Month Contract)

Location: Aldridge
Contract: Temporary, 3 Months
Salary: Competitive, dependent on experience
Hours: Full Time

We are looking for a proactive and organised Sales & Hire Administrator to join the team on a 3-month temporary contract. This is an excellent opportunity for an experienced administrator who enjoys working in a fast-paced environment and takes pride in delivering outstanding customer service.

Working closely with customers, suppliers, transport providers, and internal departments, you will play a key role in supporting the day-to-day operations of the Sales and Hire function.

Key Responsibilities

• Managing customer enquiries and resolving issues in a professional and timely manner.
• Producing sales and hire invoices and arranging transport and customer payments.
• Coordinating the packing and dispatch of padlocks and accessories.
• Liaising with customers and suppliers regarding transport issues, missing accessories, damages, leaks, and other operational matters.
• Working closely with depot teams to ensure efficient sales and container release processes.
• Investigating and resolving invoice queries alongside the Purchase Ledger team.
• Supporting month-end and year-end administration activities.
• Accurately recording container stock movements and allocating them to relevant invoices.
• Maintaining sales analysis reports and stock spreadsheets.
• Identifying opportunities to improve processes and administrative efficiency.
• Building and maintaining strong relationships with customers and suppliers.

About You

To be successful in this role, you will have:

• Previous administrative experience within a busy office environment.
• Strong Microsoft Office skills, particularly Excel.
• Excellent attention to detail and accurate data entry skills.
• Confidence communicating with customers and suppliers over the phone and via email.
• Strong organisational and problem-solving abilities.
• The ability to manage multiple tasks and prioritise workloads effectively.
• A proactive approach with a continuous improvement mindset.
• Excellent communication and relationship-building skills.

Desirable Experience

• Experience within a transport, logistics, plant hire, construction, or hire environment would be highly advantageous.
• Previous experience working within a sales administration or hire administration role.

What You'll Receive

• Opportunity to join a well-established and respected business.
• Varied and fast-paced role with supportive colleagues.
• Immediate start available.
• Valuable experience within a specialist industry.

If you're a motivated administrator with excellent customer service skills and are available for a temporary assignment, we'd love to hear from you.