Operations Administrator

Securitas UK; Bristol; On-site; GBP 21,000 - 26,000; Full time

Job summary

Securitas UK is seeking an organised Operations Administrator to join the Posthub team in Bristol, supporting bookings, forecasting, mailing labels, and coordination with customers and internal teams. This is a Monday–Friday role, 37.5 hours per week, with a focus on accuracy, timely task completion and a proactive approach to learning new systems.

The ideal candidate has about 2 years in office administration, strong Word/Excel skills, and excellent attention to detail with the ability to

Qualifications

• Around 2 years' experience in an office administration or similar role.
• Confident handling of customer communications via telephone and email.
• Good working knowledge of Microsoft Word and Excel.
• Strong organisational and time management skills.
• Excellent attention to detail and a 'right first time' approach.
• Ability to manage multiple priorities and deadlines.
• Proactive attitude and willingness to learn new systems quickly.

Responsibilities

• Managing daily operational administration, forecasts, collection bookings, and consumable orders.
• Liaising with customers, mailing houses, and internal departments.
• Producing and dispatching mailing labels.
• Processing returned mail and maintaining accurate records.
• Supporting operational projects, improvements, and business initiatives.
• Providing administrative support across the Posthub team, including Account Management.

Skills

Administrative support

Customer communications

Time management

Attention to detail

Multi-priority juggling

Proactive learning

Tools

Microsoft Word

Microsoft Excel

Job description

Job Description

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What You'll Be Doing

• Managing daily operational administration, forecasts, collection bookings, and consumable orders.


• Liaising with customers, mailing houses, and internal departments.


• Producing and dispatching mailing labels.


• Processing returned mail and maintaining accurate records.


• Supporting operational projects, improvements, and business initiatives.


• Providing administrative support across the Posthub team, including Account Management.


• Ensuring all tasks are completed accurately and on time.

Skills & Experience

What We're Looking For

• Around 2 years' experience in an office administration or similar role.


• Confident handling customer communications via telephone and email.


• Good working knowledge of Microsoft Word and Excel.


• Strong organisational and time management skills.


• Excellent attention to detail and a \"right first time\" approach.


• The ability to manage multiple priorities and deadlines.


• A proactive attitude and willingness to learn new systems quickly.


• Strong communication skills and the ability to build positive working relationships

Additional Information - Monday to Friday, 37.5 Hours per week

Join the Posthub Team in Bristol

Are you a highly organised administrator with a keen eye for detail?

We're looking for an Operations Administrator to join our Posthub team in Bristol, providing essential support to our operational processes and helping ensure an excellent experience for our customers.

This is a varied role where you'll work closely with customers, mailing houses, and internal teams, supporting everything from bookings and forecasting to project work and account management activities.

This is a fantastic opportunity to become part of a supportive and collaborative team at Posthub Bristol.

You’ll gain exposure to a wide range of operational activities, work closely with different areas of the business, and play a key role in delivering a high-quality service to our customers.

If you're an organised, customer-focused administrator looking for a varied role where you can make a real impact, we'd love to hear from you.