Operations Administrator

Carrier Refrigeration; Bracknell; On-site; GBP 25,000 - 35,000; Full time

Job summary

An established industry player is seeking an Operations Administrator to join their dynamic team in Bracknell. This role offers an exciting opportunity to provide essential administrative support, ensuring smooth operations and excellent customer service. You will be responsible for managing job tickets, processing purchase orders, and collaborating with the service team to resolve queries. The ideal candidate will have strong organizational and communication skills, thrive in a fast-paced environment, and be adept with various software tools. Join a company that values diversity and inclusion while making a significant impact in the HVAC industry.

Benefits

Pension Scheme

Life Insurance

25 Days of Holiday

Comprehensive Onboarding Process

Supportive Team Environment

Qualifications

• Experience in an office environment is required.
• Strong organizational skills needed under pressure.

Responsibilities

• Provide operations administrative support and manage queries.
• Raise job tickets and POs on the system.

Skills

Organizational Skills

Interpersonal Skills

Communication Skills

Problem-Solving Skills

Computer Literacy (Excel, Word, Outlook)

Education

Good Standard of Education

Tools

Salesforce

Zoom

Microsoft Teams

Job description

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Country

United Kingdom

Location:

Carrier Bracknell, Max House, Western Road, Bracknell, Berkshire, RG12 1QP, UK

Role: Operations Administrator

Contract: Full time, perm

Why Carrier?

Carrier is the leading worldwide provider of heating, ventilation, and air conditioning (HVAC), refrigeration, fire, security, and cold chain solutions. We invented the modern air conditioning, and our team of pioneers and innovators have a long trajectory of developing new technologies.

We offer an evolving range of industry-leading services and solutions aimed to create healthier homes, buildings, and shipping environments to reduce environmental impact. We recognize diversity and inclusion as the engine to growth and innovation, and continue to lead because we have an exceptional workforce that puts the client at the centre of everything.

About The Role

The main role's aim is to provide administrative service support and to follow standardized company procedures, to assist in the day-to-day tasks and to ensure customers receive a timely and efficient response to queries.

As An Operations Administrator, You Will Be Responsible For

• Providing operations administrative support
• Raising Job tickets on the system
• Raising POs on the system.
• Assisting in resolving internal PO issues.
• Raising invoicing checklists and credit note requests and ensuring the appropriate approvals are received.
• Monthly review meeting to assist with AR collections by supplying necessary documents to existing customers.
• Inputting engineers’ hours based on weekly time sheets.
• Uploading Maintenance renewals quotations to salesforce.
• Liaising with the wider Service team to resolve any internal and external queries.
• General administration duties as defined by Line Manager
  
  

To Be Successful In The Role, You Should Have

• Previous experience within an office environment.
• Excellent organizational skills while under pressure and within tight timescales (to include time management, the ability to multi-task, the ability to prioritize and efficient office management)
• Excellent interpersonal & communication skills
• Assertiveness, pro-activeness and resourcefulness when problem-solving
• A good standard of education is required in terms of numeracy & literacy.Computer literacy especially excel, word, outlook.
• Have general internet knowledge, zoom, teams.
  
  

What We Offer

• Opportunity to take part in the implementation of new system
• Small but supportive team
• Comprehensive onboarding process with support of the line manager
• Pension scheme
• 25 days of holiday (calculated for 6 months)
• Life Insurance
• Access to central benefits
• 6 months fixed term contract
  
  

Our commitment to you

As an employer of choice, our greatest assets are the expertise, creativity, and passion of our employees. We strive to provide a great place to work that attracts, develops, and retains the best talent, promotes employee engagement, fosters teamwork, and drives innovation for the benefit of our customers. We aim to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback, and always challenging ourselves to do better.

The values that guide us are respect, integrity, inclusion, innovation, and excellence.

We’re excited for you to join us and make a difference.

Carrier is An Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.

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Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Management and Manufacturing

• Industries

  Wholesale Building Materials

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