Operations & Administration Specialist — Hybrid London

STOP THE TRAFFIK; Greater London; Hybrid; GBP 24,000 - 32,000; Full time

Benefits offered by this job

Healthcare cash benefit scheme

Cycle to Work scheme

Life insurance

Non-contributory Pension (7%)

27 days annual leave + 8 bank holidays

Job summary

STOP THE TRAFFIK is seeking an Operations Officer in London (hybrid). Full-time, £28,200 per annum. You will support organisational systems, finance processes and internal communications to keep our anti-trafficking work coordinated and compliant.

The role involves office administration, onboarding, executive support, and finance assistance, with a focus on process improvement and efficient operations across teams.

Qualifications

• Some experience in administration, operations, or office support.
• Excellent organisational skills with great attention to detail.
• Comfortable handling basic finance tasks such as invoices, payments, and record keeping.
• Proficient in Excel and data visualisation tools.
• Strong written and verbal communication skills.
• A proactive, friendly, and professional approach to work.
• Able to multitask effectively and meet deadlines.
• Commitment to equality, diversity, and safeguarding vulnerable individuals.

Responsibilities

• Monitor STOP THE TRAFFIK's phone and general inbox, directing messages to the appropriate team members.
• Support the upkeep of the office environment, ensuring facilities are well maintained.
• Coordinate team days and team-building activities.
• Lead onboarding for new staff alongside line managers.
• Provide administrative support to members of the Executive Team.
• Take minutes and capture action points in Senior Leadership Team meetings.
• Prepare briefing notes for key meetings with the Senior Leadership Team.
• Reconcile transactions in Xero, produce invoices, process payments, and assist with reporting.
• Develop and maintain internal systems to improve efficiency and automation.
• Maintain key organisational records and handle confidential information.
• Manage the policy dashboard, and notify staff of reviews/updates when required.

Skills

Organisational skills

Finance basics

Excel

Data visualization

Communication

Multitasking

Proactive attitude

Diversity & safeguarding

Administration experience

Job description

STOP THE TRAFFIK is seeking an Operations Officer in London (hybrid). Full-time, £28,200 per annum. You will support organisational systems, finance processes and internal communications to keep our anti-trafficking work coordinated and compliant.

The role involves office administration, onboarding, executive support, and finance assistance, with a focus on process improvement and efficient operations across teams.