Operations Administration Assistant – AR

Braintree District Council; Braintree; On-site; GBP 16,000 - 23,000; Full time

Job summary

Braintree District Council is seeking an Operations Administration Assistant to join the on-site team in Braintree, Essex. This is a 12-week contract on a full-time basis, 37 hours weekly, paid at £14.02 PAYE.

You will provide administrative support across Operations, act as a point of contact for stakeholders, and help maintain information systems and reports. You will need excellent organisational and communication skills, experience in a busy office, and proficiency with Microsoft Office and

Qualifications

• Excellent organisational skills.
• Experience in a busy office environment.
• Ability to multitask across different tasks.
• Strong IT and Microsoft Office skills.
• Experience with CRM systems.
• Clear verbal and written communication.
• Ability to work as part of a team.
• Pro-active approach taking responsibility for day-to-day tasks, workload and priorities.
• Flexible approach to work.
• Ability to prioritise a busy workload and work to tight deadlines.

Responsibilities

• Collate data and present to management in a suitable style.
• Respond to all customers promptly, efficiently and courteously.
• General Administration duties: telephone, email, minute taking, typing, and filing for Operations.
• Provide administrative support for all Operations teams with information/advice.
• Develop and maintain departmental information systems, e.g. databases, spreadsheets.
• Prepare relevant paperwork and reports by deadlines across software systems.
• Provide support to other tasks as required by your Line Manager.
• This list is not exhaustive.

Skills

Organisational skills

Office environment experience

Multitasking

Microsoft Office

CRM systems

Verbal and written communication

Team player

Pro-active

Flexibility

Prioritisation

Tools

CRM systems

Microsoft Office

Databases

Spreadsheets

Job description

Operations Administration Assistant – Braintree District Council

£14.02 PAYE

Braintree, Essex

Full-Time, Temporary

37 Hours per Week

Closing Date: Friday 6th November 2026

Essex County Council (ECC) are delighted to be supporting Braintree District Council in recruiting an Operations Administration Assistant on an initial 12 week contract.

Due to the nature of these roles, the successful candidates will be required to work on-site only.

Locations: Causeway House & Lakes Industrial Park

The Opportunity:

To work in the Operations Service providing administrative support to relevant service areas and to act as the point of contact for stakeholder offering advice and assistance whilst always providing a professional and courteous service.

Role Accountabilities:

• Be responsible for collating and understanding data and present to Management in a suitable style.
• Respond to all customers in a prompt, efficient and courteous manner, ensuring that queries are responded to in a timely manner.
• General Administration duties, including telephone, E-Mail, minute taking, typing, and filing for Operations.
• Provide administrative support for all the teams within Operations by providing information/advice (either verbally or in writing).
• Develop and maintain various departmental information systems, e.g. databases, spreadsheets, ensuring that up-to-date information is recorded and retrieved.
• Where requested, prepare relevant paperwork and reports, maintaining accuracy and ensuring that deadlines are met on all software systems.
• Provide support to any other tasks as required by your Line Manager.
• The list above is not an exhaustive list.

The Experience You Will Bring:

• Excellent organisational skills.
• Experience of working in a busy office environment.
• Able to multitask and work on different tasks at the same time
• Experience working with Microsoft Office products & CRM systems
• Local government experience (Desirable
• Excellent verbal and written communication skills
• Strong IT/Microsoft office skills
• Ability to work as a team player
• Pro-active approach taking responsibility for day-to-day tasks, workload and priorities
• Good organisational skills
• Flexible approach to work
• Ability to prioritise a busy workload and work to tight deadlines
• Able to work in a fast-paced environment where no two days are the same