Operations Administration Assistant – Braintree District Council

Essex County Council; Braintree; On-site; GBP 27,000 - 34,000; Full time

Job summary

Essex County Council (ECC) is supporting Braintree District Council to recruit an Operations Administration Assistant on an initial 12-week contract. The role is on-site at Causeway House & Lakes Industrial Park in Braintree and involves 37 hours per week.

You will provide administrative support for Operations, handle data, respond to inquiries, and maintain information systems using Microsoft Office and CRM tools.

Qualifications

• Experience working in a busy office environment.
• Excellent verbal and written communication skills.
• Proficient in Microsoft Office and CRM systems.
• Ability to prioritise a busy workload and work to tight deadlines.
• Local government experience desirable.

Responsibilities

• Collate and understand data and present to Management in a suitable style.
• Respond to customers promptly, efficiently and courteously.
• General administration: telephone, email, minute taking, typing and filing for Operations.
• Provide information/advice to teams within Operations.
• Develop and maintain departmental information systems and databases.

Skills

Organisational skills

Office environment experience

Multitasking

Microsoft Office

Verbal & written communication

Team player

Proactive

Flexible

Deadline management

Tools

CRM systems

Microsoft Office

Job description

About The Role

Braintree, Essex

37 Hours per Week

About The Role

Operations Administration Assistant - Braintree District Council

£14.02 PAYE / £17.95 Umbrella

Braintree, Essex

Full-Time, Temporary

37 Hours per Week

Closing Date:

Friday 6th November 2026

Essex County Council (ECC) are delighted to be supporting Braintree District Council in recruiting an Operations Administration Assistant on an initial 12week contract.

Due to the nature of these roles, the successful candidates will be required to work on-site only.

Locations:

Causeway House & Lakes Industrial Park

The Opportunity:

To work in the Operations Service providing administrative support to relevant service areas and to act as the point of contact for stakeholder offering advice and assistance whilst always providing a professional and courteous service.

Role Accountabilities:

• Be responsible for collating and understanding data and present to Management in a suitable style.
• Respond to all customers in a prompt, efficient and courteous manner, ensuring that queries are responded to in a timely manner.
• General Administration duties, including telephone, E-Mail, minute taking, typing, and filing for Operations.
• Provide administrative support for all the teams within Operations by providing information/advice (either verbally or in writing).
• Develop and maintain various departmental information systems, e.g. databases, spreadsheets, ensuring that up-to-date information is recorded and retrieved.
• Where requested, prepare relevant paperwork and reports, maintaining accuracy and ensuring that deadlines are met on all software systems.
• Provide support to any other tasks as required by your Line Manager.
• The list above is not an exhaustive list.

The Experience You Will Bring:

• Excellent organisational skills.
• Experience of working in a busy office environment.
• Able to multitask and work on different tasks at the same time
• Experience working with Microsoft Office products & CRM systems
• Local government experience (Desirable
• Excellent verbal and written communication skills
• Strong IT/Microsoft office skills
• Ability to work as a team player
• Pro-active approach taking responsibility for day-to-day tasks, workload and priorities
• Good organisational skills
• Flexible approach to work
• Ability to prioritise a busy workload and work to tight deadlines
• Able to work in a fast-paced environment where no two days are the same