Operations Administration Assistant – EK

Carrington Blake Recruitment; Bocking; On-site; GBP 16,000 - 23,000; Full time

Job summary

Braintree District Council in Essex is seeking an Operations Administration Assistant to join its Operations Service on a temporary 12-week contract. The role focuses on providing essential administrative support across operational teams and serving as a contact for customers and external stakeholders.

You'll handle databases, reports, meeting minutes, and filing, while using MS Office and CRM systems. The position is office-based at Causeway House and Lakes Industrial Park in Braintree, with 37

Qualifications

• Previous experience in an administrative, office support or business support role.
• Experience working within a busy office environment.
• Good working knowledge of Microsoft Office, particularly Word, Excel and Outlook.
• Experience using databases, spreadsheets or CRM systems.
• Excellent written and verbal communication skills.
• Strong organisational and time-management skills.
• Ability to multitask, prioritise workloads and meet deadlines.
• A professional, proactive and flexible approach to work.
• Ability to work independently and as part of a wider team.

Responsibilities

• Provide general administrative support across the Operations Service.
• Answer telephone calls, respond to emails and deal with customer enquiries professionally.
• Update and maintain databases, spreadsheets and departmental information systems.
• Collect, organise and analyse information and present data to management.
• Prepare reports, correspondence and relevant paperwork.
• Take meeting minutes, type documents and maintain accurate filing systems.
• Provide information and administrative assistance to different operational teams.
• Ensure records are accurate, up to date and easily accessible.
• Manage competing priorities and ensure deadlines are consistently met.

Skills

Administrative experience

MS Office

Attention to detail

Communication skills

Time management

Teamwork

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

CRM systems

Job description

Operations Administration Assistant

Braintree District Council – Braintree, Essex

Pay Rate: £14.02 PAYE
Contract: Temporary – Initial 12 Weeks
Hours: 37 Hours Per Week
Working Arrangement: Fully Office-Based
Locations: Causeway House & Lakes Industrial Park

About the Role

We are currently recruiting an Operations Administration Assistant to join Braintree District Council’s Operations Service on an initial 12-week temporary contract.

This is an excellent opportunity for an organised and reliable administrator to provide essential administrative support across several operational teams. You will act as a key point of contact for customers, colleagues and external stakeholders, ensuring queries are handled professionally and administrative processes run smoothly.

The successful candidate will have previous office administration experience, strong IT skills and the ability to manage a varied workload in a busy environment.

Key Responsibilities

• Provide general administrative support across the Operations Service.
• Answer telephone calls, respond to emails and deal with customer enquiries professionally.
• Update and maintain databases, spreadsheets and departmental information systems.
• Collect, organise and analyse information and present data to management.
• Prepare reports, correspondence and relevant paperwork.
• Take meeting minutes, type documents and maintain accurate filing systems.
• Provide information and administrative assistance to different operational teams.
• Ensure records are accurate, up to date and easily accessible.
• Manage competing priorities and ensure deadlines are consistently met.

Essential Skills & Experience

• Previous experience in an administrative, office support or business support role.
• Experience working within a busy office environment.
• Good working knowledge of Microsoft Office, particularly Word, Excel and Outlook.
• Experience using databases, spreadsheets or CRM systems.
• Excellent written and verbal communication skills.
• Strong organisational and time-management skills.
• Ability to multitask, prioritise workloads and meet deadlines.
• A professional, proactive and flexible approach to work.
• Ability to work independently and as part of a wider team.

Desirable: Previous local authority or public sector experience.

Working Arrangements

These positions are fully office-based, with successful candidates required to work on-site at Causeway House or Lakes Industrial Park in Braintree.