Operations Admin Pro - Fast-Paced, Impactful Support

Opcare; Cambridge; Remote; GBP 23,000 - 29,000; Full time

Benefits offered by this job

Salary up to £26k DOE

35–41 days annual leave with service

Death in Service benefit

Refer a Friend incentive

Enhanced family leave and pay

CPD opportunities

Job summary

AM Healthcare Group in Cambridge is seeking a dedicated Administrator to join our team on a full-time basis. You will support the day-to-day running of our service and help deliver a high-quality experience for patients and customers.

Working as part of a busy, supportive team, you will manage administrative processes, maintain records across company systems, monitor workflows and contribute to efficient delivery of products and services.

Qualifications

• Experience providing administrative support in a busy environment.
• Ability to manage records across multiple systems accurately.
• Strong organisational and communication skills.

Responsibilities

• Provide administrative support across Customer Services and Production functions.
• Reception cover during busy periods or staff annual leave
• Process customer orders accurately using internal systems and ensure timely progression through to fulfilment.
• Monitor and manage inbound enquiries, directing requests to the appropriate teams.
• Prepare and process orders into production from Central Planning.
• Maintain and monitor open orders to ensure accurate status tracking and completion.
• Ensure company systems and records remain accurate and up to date.
• Support general office administration and filing activities.
• Receiving inbound deliveries and courier items.
• Shipping off and packing completed orders into boxes for daily courier collection.
• Contribute to continuous improvement by identifying opportunities to streamline administrative processes.

Skills

Administrative skills

Organised

Proactive

Detail-oriented

Job description

AM Healthcare Group in Cambridge is seeking a dedicated Administrator to join our team on a full-time basis. You will support the day-to-day running of our service and help deliver a high-quality experience for patients and customers.

Working as part of a busy, supportive team, you will manage administrative processes, maintain records across company systems, monitor workflows and contribute to efficient delivery of products and services.