Clinical Admin & Patient Records Lead

NHS Jobs; Hebburn; On-site; GBP 20,000 - 28,000; Full time

Job summary

NHS Jobs is seeking a Medical Administrator to support health services through comprehensive administrative duties in a general practice setting. The role involves handling patient records, appointments, triage, and correspondence with external agencies to ensure smooth operational workflows.

Responsibilities include coding clinical data, drafting letters, and contributing to audits, governance, and staff coverage.

Responsibilities

• Accurately detail information on patients records within the clinical system.
• Maintain and monitor the practice appointment system.
• Process personal, telephone, and electronic appointment requests.
• Assist with triage administration.
• Answer calls, transfer when needed, and handle requests appropriately.
• Signpost patients to the correct service.
• Input data into patient healthcare records as required.
• Code clinical information using SNOMED CT and related coding systems.
• Draft, type, and process medical letters and reports within required timescales.
• Manage queries efficiently and handle information requests.
• Be an integrated member of the general practice team.
• Support clinical staff with general admin tasks.
• Participate in audits and contribute to governance.
• Attend annual appraisals to review objectives.
• Participate in audits as directed and local initiatives to enhance service delivery.
• Provide cover during staff absences and complete opening/closing procedures.
• Support and participate in shared learning.

Job description

NHS Jobs is seeking a Medical Administrator to support health services through comprehensive administrative duties in a general practice setting. The role involves handling patient records, appointments, triage, and correspondence with external agencies to ensure smooth operational workflows.

Responsibilities include coding clinical data, drafting letters, and contributing to audits, governance, and staff coverage.