Operations Admin & CRM Support (Hybrid/Remote)

Socotec Uk & Ireland; Stretford; Hybrid; GBP 21,000 - 29,000; Full time

Job summary

Socotec UK & Ireland is seeking an organised Administrator to support the Air & Emissions business unit with essential administrative and operational duties. You will assist with project and client accounts, help implement a new CRM system, and ensure processes run smoothly and accurately across the business.

The role requires strong customer service, excellent communication, and the ability to juggle multiple priorities while maintaining attention to detail.

Qualifications

• Ability to work well under pressure with a focus on deadlines.
• Strong administration and customer service skills.
• Proficient IT skills – particularly Microsoft Excel and other Microsoft software.

Responsibilities

• Invoicing of completed projects
• Quotation renewals for existing clients
• Assisting with obtaining Purchase Orders, account forms etc…from Clients
• Collating month end sales & invoicing sheets
• Assist with implementation and rollout of New CRM system including data admin which is due for roll out late 2026/Early 2027
• Maintaining accurate client and company records with internal systems
• Provide general operations & office support
• Any other tasks reasonably expected by the employer

Skills

Under pressure

Administration

Customer service

Tools

Microsoft Excel

Microsoft Office

Job description

Socotec UK & Ireland is seeking an organised Administrator to support the Air & Emissions business unit with essential administrative and operational duties. You will assist with project and client accounts, help implement a new CRM system, and ensure processes run smoothly and accurately across the business.

The role requires strong customer service, excellent communication, and the ability to juggle multiple priorities while maintaining attention to detail.