Hybrid Operations Administrator

Curious Universe UK; Bath; Hybrid; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Free UK Mainland Delivery

Curious Club

Instagram Shots

Job summary

Curious Universe UK, Bath-based, is seeking an organised Operations Administrator to support our Operations, Sales and Shipping teams, maintaining strong customer relationships across Key Accounts and handling administrative tasks.

The role involves processing orders, liaising with logistics partners, and providing proactive, accurate data entry and invoicing support in a fast-paced, hybrid working environment.

Qualifications

• GCSE English and Maths grade C requirement.
• Proficient with Excel and general computer literacy.
• Experience in administrative/customer service role preferred.
• Proactive self-starter with ability to manage a substantial workload.
• Confident communicator and good team player.

Responsibilities

• Provide admin and Customer Service support to accounts worldwide (B2B and B2C).
• Process orders, respond to queries, ensure customer requirements are met and maintain key relationships.
• Book orders and coordinate with customers and logistics partners for timely deliveries.
• Liaise with third-party warehouse, manage orders, and prepare shipping documents.
• Handle general admin tasks: emails, invoicing, data entry.

Skills

Customer service

Excel

Communication

Teamwork

Organisational skills

Proactiveness

Education

GCSE English and Maths (grade C)

Tools

Microsoft Excel

Job description

Curious Universe UK, Bath-based, is seeking an organised Operations Administrator to support our Operations, Sales and Shipping teams, maintaining strong customer relationships across Key Accounts and handling administrative tasks.

The role involves processing orders, liaising with logistics partners, and providing proactive, accurate data entry and invoicing support in a fast-paced, hybrid working environment.