Operational Support Officer: Safety & Visitor Services

Sodexo; Salford; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Full training and development

Uniform provided

Career progression opportunities

Inclusive workplace culture

Job summary

Sodexo is seeking an Operational Support Officer at HMP Forest Bank to help maintain a safe and respectful environment. You will support day-to-day operations, manage visitors, and assist night shifts in security-related tasks.

The role covers visitor management, monitoring security systems, escorting contractors, and stock control in Stores, contributing to a compliant and efficient prison operation. Full training provided and opportunities for progression.

Qualifications

• No prior prison experience required due to full training and development provided.

Responsibilities

• Welcoming and managing visitors and official guests
• Monitoring security systems and conducting safety checks
• Supporting operational teams across Gatehouse, Control Room, Visits, and more
• Escorting contractors and ensuring compliance with prison protocols
• Managing stock and uniform distribution in Stores
• Responding to incidents and maintaining vigilance during night shifts

Job description

Sodexo is seeking an Operational Support Officer at HMP Forest Bank to help maintain a safe and respectful environment. You will support day-to-day operations, manage visitors, and assist night shifts in security-related tasks.

The role covers visitor management, monitoring security systems, escorting contractors, and stock control in Stores, contributing to a compliant and efficient prison operation. Full training provided and opportunities for progression.