Prison Custody Officer: Protect, Guide & Rehabilitate

Sodexo; Pendlebury; On-site; GBP 33,000 - 34,000; Full time

Job summary

Sodexo Justice Services is expanding its Prison Custody Officer team at HMP Forest Bank in Salford. This role focuses on safety, security and supporting prisoners to develop skills for life after custody. You’ll create a respectful environment and act as a trusted Key Worker for inmates.

You’ll join a professional team, receive comprehensive training including an 8-week programme, and work to reduce reoffending while helping prisoners progress through education and employment pathways.

Qualifications

• Must be 18 years old to apply.
• Please note that we are unable to offer sponsorship for this position.
• Willing to complete an 8-week training programme.

Responsibilities

• Maintaining the safety, security and wellbeing of prisoners, staff and visitors.
• Supervising prisoner movements and ensuring all prisoners are accounted for throughout the day.
• Building professional, respectful relationships as a trusted Key Worker.
• Supporting prisoners to engage with education, employment, training and rehabilitation programmes.
• Encouraging positive behaviour and helping individuals work towards their personal progression goals.
• Responding professionally and confidently to incidents using approved techniques where required.
• Completing accurate reports and maintaining prison records.
• Escorting prisoners within the establishment and externally when necessary.
• Working collaboratively with colleagues and partner agencies to support rehabilitation and reduce reoffending.

Skills

Calm Under Pressure

Empathy & Respect

Strong Ethics

Resilience & Adaptability

Effective Communication

Conflict Resolution

Teamwork

Vigilance

Job description

Sodexo Justice Services is expanding its Prison Custody Officer team at HMP Forest Bank in Salford. This role focuses on safety, security and supporting prisoners to develop skills for life after custody. You’ll create a respectful environment and act as a trusted Key Worker for inmates.

You’ll join a professional team, receive comprehensive training including an 8-week programme, and work to reduce reoffending while helping prisoners progress through education and employment pathways.