Operational Lead - FTC

The Methodist Church in Britain; Marston Green; On-site; GBP 50,000 - 70,000; Full time

Benefits offered by this job

Generous annual leave

Learning and development

Salary sacrifice schemes

Discounts with retailers

Wellbeing support

Staff networks and groups

Job summary

The Coventry and Warwickshire Partnership NHS Trust invites applications for the Operational Lead for the Activity Service at Brooklands Hospital. This fixed-term contract or secondment runs to July 2027, with leadership responsibility for patient activities that support wellbeing and recovery and a focus on quality and service development.

Based on degree-level education and proven change and performance management experience, you will line-manage staff and work with multidisciplinary

Qualifications

• Degree level education or equivalent demonstrable knowledge and experience.
• Proven experience in performance management and managing change.
• Experience of managing services within health or social care.

Responsibilities

• Provide operational leadership and oversight of the Activity Service.
• Support delivery of high-quality, meaningful, patient-led activities.
• Drive quality, performance, service development and continuous improvement.
• Maintain safe and effective services and monitor quality and performance.
• Ensure delivery against agreed objectives and standards.
• Lead, support and develop staff as a key member of the Brooklands leadership team.
• Lead innovation so activities stay responsive to patient need and organisational priorities.
• Empower staff to deliver creative, person-centred opportunities for patients.
• Work with Clinical Leads, Ward Managers, Matrons and wider colleagues.
• Address operational challenges and deliver organisational priorities.

Skills

Conflict management

Innovative thinker

Leadership and communication

Motivation and staff development

Education

Degree level education or equivalent

Job description

Operational Lead for the Activity Service at Brooklands Hospital, part of Coventry and Warwickshire Partnership NHS Trust, on a fixed-term contract or secondment running to July 2027. The post provides operational leadership for patient activities that support wellbeing and recovery, with responsibility for quality, performance and service development. It sits within the Brooklands leadership team and works alongside the Activity Manager and multidisciplinary colleagues, with direct line management of staff. Fit turns on degree-level education and proven experience of performance management and managing change.

What the job involves

• Provide operational leadership and oversight of the Activity Service
• Support delivery of high-quality, meaningful, patient-led activities
• Drive quality, performance, service development and continuous improvement
• Maintain safe and effective services and monitor quality and performance
• Ensure delivery against agreed objectives and standards
• Lead, support and develop staff as a key member of the Brooklands leadership team
• Lead innovation so activities stay responsive to patient need and organisational priorities
• Empower staff to deliver creative, person-centred opportunities for patients
• Work with Clinical Leads, Ward Managers, Matrons and wider colleagues
• Address operational challenges and deliver organisational priorities

What’s required

Qualifications

• Degree level education or equivalent demonstrable knowledge and experience

Experience

• Demonstrable experience of performance management
• Experience in direct line management
• Experience of effectively managing change
• Experience of managing services within health or social care

Skills & knowledge

• Ability to manage conflict
• Innovative thinker who can cut through barriers to change
• Excellent leadership and communication skills
• Proven ability to motivate, inspire and develop others

What’s offered

• Generous annual leave that increases with length of service
• Learning and development, including apprenticeship frameworks, distance learning, internal training, coaching and mentoring
• Salary sacrifice schemes for lease car or vehicle, Cycle to Work, home and electronics, and gym membership
• Discounts with retailers, restaurants and entertainment venues via the Employee Assistance Programme and NHS discount schemes
• Wellbeing support, including an in-house counselling service and external helpline
• Staff networks and support groups