Operational Insights & Data Analytics Developer

Department for Work and Pensions (DWP); Tees Valley; On-site; GBP 40,000 - 65,000; Full time

Benefits offered by this job

Health insurance

Job summary

Department for Work and Pensions (DWP) is seeking an Operational Management Information Developer in the Working Age Services Directorate. You will turn data into insight, support evidence-based decisions, and drive improvements across Universal Credit and Labour Market services.

You will produce management information and visualisations, develop analytical products with SQL, and lead performance projects with senior stakeholders. Join a high-impact team delivering essential services to millions.

Qualifications

• Produce insightful management information and visualisations using Power BI or similar tools.
• Develop robust analytical products using SQL or similar programming languages.
• Combine data from multiple sources to generate meaningful insights and inform improvements.
• Lead analytical and performance improvement projects with pace and prioritisation.
• Identify opportunities to improve service delivery across Universal Credit and Labour Market services.
• Build relationships with stakeholders at all levels to influence decisions.
• Present complex data and findings clearly to non-technical audiences.
• Foster an inclusive, collaborative team environment and drive continuous improvement.

Responsibilities

• Produce insightful management information, analysis and visualisations using Power BI or similar tools to support operational and strategic decision making.
• Develop robust analytical products using SQL or similar programming languages, ensuring outputs are accurate and reproducible.
• Combine data from multiple sources to generate meaningful insights and inform business improvements.
• Lead analytical and performance improvement projects, delivering outcomes at pace and managing priorities.
• Identify opportunities to improve service delivery and operational performance across Universal Credit and Labour Market services.
• Build effective relationships with stakeholders at all levels to influence decisions and deliver complex outcomes.
• Present complex data and technical findings clearly for non-technical audiences.
• Foster an inclusive and collaborative working environment while contributing to team objectives.

Skills

Power BI

SQL

Data analysis

Stakeholder management

Presentation skills

Project leadership

Tools

Power BI

SQL

Job description

Department for Work and Pensions (DWP) is seeking an Operational Management Information Developer in the Working Age Services Directorate. You will turn data into insight, support evidence-based decisions, and drive improvements across Universal Credit and Labour Market services.

You will produce management information and visualisations, develop analytical products with SQL, and lead performance projects with senior stakeholders. Join a high-impact team delivering essential services to millions.