Onsite Office Services & Customer Support Assistant

Williams Lea Germany GmbH; East Midlands; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

25 days holiday

Private Medical Insurance

Dental Insurance

Life Assurance

Cycle-to-work

Discounts

Job summary

Williams Lea is seeking a Multi Services Assistant to join our Derby team. This full-time, permanent role covers front-of-house reception, office support and facilities tasks, with a 37.5 hour week, Monday to Friday, 9am–5:30pm, onsite.

You will deliver excellent customer service to clients, manage room bookings, handle post and mail, assist with events and general admin, and support the Team Leader and Admin Support Manager in daily operations.

Qualifications

• Strong customer service mindset with professional communication.
• Able to multi-task and work across facilities tasks.
• Right to work in the UK; on-site role.

Responsibilities

• Manage a structured workflow for all service areas within remit.
• Ensure service levels agreed with client are achieved and improved.
• Take on reception duties and room bookings.
• Stock control and facilities maintenance; assist with events.
• Participate in health and safety audits and onsite compliance.
• General admin support and client billing preparation as required.

Job description

Williams Lea is seeking a Multi Services Assistant to join our Derby team. This full-time, permanent role covers front-of-house reception, office support and facilities tasks, with a 37.5 hour week, Monday to Friday, 9am–5:30pm, onsite.

You will deliver excellent customer service to clients, manage room bookings, handle post and mail, assist with events and general admin, and support the Team Leader and Admin Support Manager in daily operations.