Onsite Client Services & Operations Assistant

Williams Lea; City Of London; On-site; GBP 27,000 - 33,000; Full time

Benefits offered by this job

25 days holiday

Bank holidays

Salary sacrifice schemes

Life Assurance

Private Medical Insurance

Dental Insurance

Health Assessments

Cycle-to-work

Discounted gym memberships

Referral Scheme

Job summary

Williams Lea is hiring a Multi Services Assistant in London to join our service-focused team. You will provide high-quality customer care, manage meeting room bookings, hospitality, and events, and support the Business Services Manager with day-to-day operations.

The role requires strong Microsoft Office skills, meticulous attention to detail, and the ability to handle multiple tasks under tight deadlines. This fully onsite position offers a comprehensive benefits package and career development

Qualifications

• Excellent customer service skills with strong communication abilities.
• Client-focused approach and attention to detail.
• Ability to work under pressure with tight deadlines and flexible attitude.

Responsibilities

• Take and relay accurate messages and greet visitors.
• Manage room and hospitality bookings and set up rooms.
• Organise catering and liaise with onsite cleaning teams.
• Supervise events and manage diary for meeting rooms and desks.
• Handle mail, scanning, filing and document management.
• Assist with billing data and client charge-backs as needed.
• Process incoming and outgoing deliveries and mail.
• Support fee earners with timely delivery of documents.

Skills

Customer service

Communication

Attention to detail

Work under pressure

Continuous improvement

Tools

Microsoft Office

Job description

Williams Lea is hiring a Multi Services Assistant in London to join our service-focused team. You will provide high-quality customer care, manage meeting room bookings, hospitality, and events, and support the Business Services Manager with day-to-day operations.

The role requires strong Microsoft Office skills, meticulous attention to detail, and the ability to handle multiple tasks under tight deadlines. This fully onsite position offers a comprehensive benefits package and career development