Onsite IT Support Technician – Southampton

HSBC Group; Nottingham; On-site; GBP 25,000 - 35,000; Full time

Job summary

A major financial services organization is looking for an IT Support Technician to provide onsite technical support for various applications and systems. This role involves managing IT infrastructure, including workstations and network connections, and ensuring excellent customer service to both field and office-based staff. The ideal candidate should have experience with Microsoft operating systems, networking knowledge, and problem-solving skills. Opportunities for career development and additional benefits are included.

Benefits

25 days holiday

Matched pension scheme

Choice of various benefits

One charity day

Qualifications

• Experience supporting Microsoft operating systems, including Windows 10/11.
• Knowledge of networking, TCP/IP, and Active Directory administration.
• Experience with Microsoft 365 and PowerShell scripting.

Responsibilities

• Provide onsite technical support via helpdesk for various IT applications.
• Support and upgrade IT infrastructure including workstations and printers.
• Manage IT assets and ensure accurate documentation.
• Communicate service notifications and guidance across the business.

Skills

Supporting Microsoft operating systems

Knowledge of networking

Customer-centric problem solving

Tools

Microsoft 365

PowerShell

Job description

A major financial services organization is looking for an IT Support Technician to provide onsite technical support for various applications and systems. This role involves managing IT infrastructure, including workstations and network connections, and ensuring excellent customer service to both field and office-based staff. The ideal candidate should have experience with Microsoft operating systems, networking knowledge, and problem-solving skills. Opportunities for career development and additional benefits are included.