Onsite IT Support Technician – Regional Travel & Clearances

CDW UK; Worcester; On-site; GBP 26,000 - 38,000; Full time

Benefits offered by this job

Monthly car allowance

Security clearance sponsorship

Job summary

CDW UK is seeking a motivated IT Support Technician/Onsite Engineer based in Worcester with regular travel to Worcestershire, Warwickshire and Bristol. You'll provide on-site desktop support, hardware maintenance and project assistance in a secure policing environment.

Full training will be provided, including accreditations and sponsorship for Security Clearance (SC/NPPV). A 12-month fixed-term contract with a competitive car allowance will support regional travel.

Qualifications

• Experience in IT support, service desk, field engineering or desktop support.
• Proficient with Windows 10/11 and Windows Server environments.
• Full UK driving licence and willingness to travel between sites.
• Eligible for Security Clearance (SC/NPPV) and sponsorship when required.

Responsibilities

• Provide on-site IT support across police and secure locations.
• Support Windows 10/11 and Windows Server environments.
• Troubleshoot software and hardware issues and perform break/fix maintenance.
• Assist with Active Directory, DNS and DHCP and server tasks.
• Support office moves, equipment installations and workstation deployments.
• Maintain ticket updates and documentation; support regional projects.

Skills

Windows 10/11

Windows Server

Troubleshooting

Customer service

Driving licence

Travel

Security clearance

Public sector experience

Active Directory

Field/multi-site support

Tools

Lenovo hardware

HP hardware

Dell hardware

Job description

CDW UK is seeking a motivated IT Support Technician/Onsite Engineer based in Worcester with regular travel to Worcestershire, Warwickshire and Bristol. You'll provide on-site desktop support, hardware maintenance and project assistance in a secure policing environment.

Full training will be provided, including accreditations and sponsorship for Security Clearance (SC/NPPV). A 12-month fixed-term contract with a competitive car allowance will support regional travel.