Onsite Facilities & Tenant Experience Lead

CBRE Group, Inc.; Manchester; Hybrid; GBP 23,000 - 30,000; Full time

Job summary

CBRE Group, Inc. is seeking a facilities support role in Manchester to assist the Building Manager, handle tenant queries, and support maintenance activities. The candidate will monitor site operations, perform meter readings and help ensure safety and compliance across the building.

The role requires strong communication, problem solving and IT skills, with the ability to work as part of a team and progress the placemaking and reporting tasks as needed.

Qualifications

• Understanding of property management legislation and health and safety.
• Ability to build client, supplier and customer relationships.
• Familiarity with IT applications and reporting tools.
• Effective communication, written and verbal.

Responsibilities

• Monitor site activities and report actions as needed.
• Ensure health and safety compliance and maintain records.
• Conduct meter readings and respond to maintenance requests.
• Route issues to the correct resource and track resolutions.
• Liaise with tenants and manage operational queries.
• Support the Building Manager with PPM and repair programmes.

Skills

Industry knowledge

Stakeholder relationships

Health and Safety

IT literacy

Problem solving

Communication skills

Tools

Word

Excel

Databases

Job description

CBRE Group, Inc. is seeking a facilities support role in Manchester to assist the Building Manager, handle tenant queries, and support maintenance activities. The candidate will monitor site operations, perform meter readings and help ensure safety and compliance across the building.

The role requires strong communication, problem solving and IT skills, with the ability to work as part of a team and progress the placemaking and reporting tasks as needed.