Facilities & Site Operations Coordinator

CBRE; Manchester; On-site; GBP 22,000 - 30,000; Full time

Job summary

CBRE Manchester is seeking a proactive facilities helpdesk coordinator to support the Building Manager, handle maintenance requests, monitor site activity and liaise with tenants.

You will use Meridian system, monitor meter readings, assist with PPM and repairs, and prepare reports. Strong communication, organisation, and IT skills are essential; previous FM/helpdesk experience preferred.

Qualifications

• Experience in customer-facing or facilities helpdesk roles.
• Ability to interpret and respond to maintenance issues.
• Strong communication and organisational skills.

Responsibilities

• Monitor site activities and report actions.
• Ensure Health and Safety compliance and maintain records.
• Conduct meter readings and respond to maintenance requests.
• Liaise with tenants and manage enquiries.
• Support the Building Manager and contribute to the PPM/repair programme.
• Coordinate work programmes and purchase-to-pay queries.
• Prepare activity reports and support placemaking initiatives.

Skills

Customer service

Facilities management

Problem solving

Communication

IT literacy

Tools

MS Office

Databases

Job description

CBRE Manchester is seeking a proactive facilities helpdesk coordinator to support the Building Manager, handle maintenance requests, monitor site activity and liaise with tenants.

You will use Meridian system, monitor meter readings, assist with PPM and repairs, and prepare reports. Strong communication, organisation, and IT skills are essential; previous FM/helpdesk experience preferred.