Online Sales & Customer Service Coordinator

Access Garage Doors; Tinsley Green; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

4 weeks holiday plus bank holidays

Company pension

Healthcare cash plan

Friendly and supportive team

Job summary

Access Garage Doors Ltd in Crawley is seeking a Sales Coordinator to manage online sales, handle customer enquiries, and coordinate promotions. The role requires strong communication and organisational skills, with responsibility for orders, invoicing, and coordination with the warehouse.

The successful candidate will join a friendly, growing team and receive comprehensive training, with a competitive salary and benefits package in a stable company.

Qualifications

• Previous sales or online platform experience.
• Confident and professional when assisting customers.
• Strong communication and customer service skills.
• Organised and able to manage multiple tasks effectively.

Responsibilities

• Handle all online and web sales.
• Enter sales orders accurately into the system.
• Proactively call existing customers with promotions and offers.
• Ensure credit checks or payment collection with orders.
• Provide warehouse with correct picking information.
• Manage daily invoicing for online orders.
• Deal with customer queries promptly.
• Handle technical queries internally and externally.
• Answer the telephone promptly.

Skills

Sales experience

Online platform handling

Customer service

Tools

Online platforms

Job description

Access Garage Doors Ltd in Crawley is seeking a Sales Coordinator to manage online sales, handle customer enquiries, and coordinate promotions. The role requires strong communication and organisational skills, with responsibility for orders, invoicing, and coordination with the warehouse.

The successful candidate will join a friendly, growing team and receive comprehensive training, with a competitive salary and benefits package in a stable company.