Sales Coordinator

Access Garage Doors; Tinsley Green; On-site; GBP 22,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

4 weeks holiday plus bank holidays

Company pension

Healthcare cash plan

Friendly and supportive team

Job summary

Access Garage Doors Ltd in Crawley is seeking a Sales Coordinator to manage online sales, handle customer enquiries, and coordinate promotions. The role requires strong communication and organisational skills, with responsibility for orders, invoicing, and coordination with the warehouse.

The successful candidate will join a friendly, growing team and receive comprehensive training, with a competitive salary and benefits package in a stable company.

Qualifications

• Previous sales or online platform experience.
• Confident and professional when assisting customers.
• Strong communication and customer service skills.
• Organised and able to manage multiple tasks effectively.

Responsibilities

• Handle all online and web sales.
• Enter sales orders accurately into the system.
• Proactively call existing customers with promotions and offers.
• Ensure credit checks or payment collection with orders.
• Provide warehouse with correct picking information.
• Manage daily invoicing for online orders.
• Deal with customer queries promptly.
• Handle technical queries internally and externally.
• Answer the telephone promptly.

Skills

Sales experience

Online platform handling

Customer service

Tools

Online platforms

Job description

Sales Coordinator at Access Garage Doors Ltd

Sales Coordinator – Crawley
Competitive salary

Capital Garage Doors are one of the South East’s longest-established and most respected garage door and spares wholesalers, proudly serving customers since 1978.

As part of the largest garage door group in the South, we continue to invest in growth, expansion, and delivering outstanding customer service across the region.

We are looking for an experienced and organised Sales Coordinator to join our team in Crawley. This is a varied roleworking within and alongside an experienced sales team, you will be responsible for handling online platforms, customer enquiries, pricing and sales of garage doors and spare parts.

This is an excellent opportunity for someone who is organised, confident communicating with customers, and enjoys taking ownership of their workload within a busy and growing company.

What We Offer

• Competitive salary
• 4 weeks holiday plus bank holidays
• Company pension
• Healthcare cash plan
• Friendly and supportive team environment
• Full product and systems training provided
• Stable, long-established and growing company

The Role / Responsibilities

• Responsible for all online and web sales
• To accurately enter sales orders onto the system
• Proactively call existing customers with promotions and special offers.
• To ensure credit accounts are checked or correct payment taken with order
• Provide warehouse with correct picking information
• Responsible for daily invoicing for online orders
• To ensure all customer’s queries are dealt with
• Dealing with technical queries internally and externally
• To ensure the telephone is answered without undue delay

What We’re Looking For

• Previous sales or online platform experience
• Confident and professional when assisting customers
• Strong communication and customer service skills
• Organised and able to manage multiple tasks effectively
• Comfortable working independently and managing your own workload` tags for item 7? ``` "