Sales Coordinator

Access Garage Doors LTD; Crawley; On-site; GBP 21,000 - 27,000; Full time

Benefits offered by this job

4 weeks holiday

Company pension

Healthcare plan

Training provided

Friendly team

Job summary

Access Garage Doors Ltd is seeking a skilled Sales Coordinator to oversee online sales channels from our Crawley base. You will handle enquiries, process orders, and push promotions to customers while ensuring accurate invoicing and payment collection.

You will coordinate with warehouse and finance to ensure smooth order fulfilment and exceptional service. The role requires strong communication, organisational ability, and confidence when dealing with customers.

Qualifications

• Experience in sales or online platforms with customer contact.
• Good communication and high attention to detail required.
• Ability to organise and manage multiple tasks independently.

Responsibilities

• Manage all online and web sales channels.
• Enter sales orders accurately into the system.
• Proactively call existing customers with promotions.
• Verify credit checks or collect correct payment with orders.
• Provide warehouse with correct picking information.
• Handle daily invoicing for online orders.
• Address customer queries and resolve issues promptly.
• Answer the telephone without undue delay.

Skills

Sales experience

Online platforms

Communication

Organisation

MS Office

Attention to detail

Independent work

Tools

Sage 200

Job description

Sales Coordinator at Access Garage Doors Ltd

Sales Coordinator – Crawley

Competitive salary

Capital Garage Doors are one of the South East’s longest-established and most respected garage door and spares wholesalers, proudly serving customers since 1978.

As part of the largest garage door group in the South, we continue to invest in growth, expansion, and delivering outstanding customer service across the region.

We are looking for an experienced and organised Sales Coordinator to join our team in Crawley. This is a varied roleworking within and alongside an experienced sales team, you will be responsible for handling online platforms, customer enquiries, pricing and sales of garage doors and spare parts.

This is an excellent opportunity for someone who is organised, confident communicating with customers, and enjoys taking ownership of their workload within a busy and growing company.

What We Offer

• Competitive salary
• 4 weeks holiday plus bank holidays
• Company pension
• Healthcare cash plan
• Friendly and supportive team environment
• Full product and systems training provided
• Stable, long-established and growing company

The Role / Responsibilities

• Responsible for all online and web sales
• To accurately enter sales orders onto the system
• Proactively call existing customers with promotions and special offers.
• To ensure credit accounts are checked or correct payment taken with order
• Provide warehouse with correct picking information
• Responsible for daily invoicing for online orders
• To ensure all customer’s queries are dealt with
• Dealing with technical queries internally and externally
• To ensure the telephone is answered without undue delay

What We’re Looking For

• Previous sales or online platform experience
• Confident and professional when assisting customers
• Strong communication and customer service skills
• Organised and able to manage multiple tasks effectively
• Comfortable working independently and managing your own workload
• Proactive approach to resolving queries and outstanding issues
• Good IT skills, including email and Microsoft Office
• Strong attention to detail and accuracy
• Professional and approachable manner

Desirable Experience

• Sage 200 experience would be advantageous, although training will be provided
• Experience within garage doors, construction, home improvements, wholesale or trade-related industries

Working Hours

If you’re looking for a long-term opportunity with a respected and growing company, we’d love to hear from you.