Online Assistant – Early-Morning Shopper & Delivery Prep

Retail; Witney; On-site; GBP 12,000 - 15,000; Part time

Benefits offered by this job

Nightshift premium £2.45 per hour (mid

Discount card 10–15%

Free food and hot drinks

Generous holiday entitlement

Pension matching 4–7.5%

Share schemes

Shopping discounts

Wellbeing support

Job summary

Sainsbury's is hiring Online Assistants to pick and prepare online order products and substitutions, ensuring timely delivery to customers. You'll use a handheld device to plan routes, answer customer queries, and assist with loading vans.

Join us in a fast-paced, early-start environment where you can learn about products, promotions and store operations while delivering outstanding shopping experiences for customers.

Qualifications

• Friendly and welcoming attitude with enthusiasm to help customers.
• Willing to work early mornings and in a fast-paced environment.
• Good attention to detail and accuracy in tasks.

Responsibilities

• Pick and select quality products for online orders and substitutions as needed.
• Use handheld device to plan routes and manage order completion times.
• Handle customer queries, process orders and assist loading vans for home delivery.
• Provide excellent customer service and proactive help across the store.
• Build knowledge of products and promotions to offer recommendations.
• Flexibly work across store duties as required.

Skills

Customer service

Flexible hours

Attention to detail

Problem solving

Team player

Tools

Digital tools

Job description

Sainsbury's is hiring Online Assistants to pick and prepare online order products and substitutions, ensuring timely delivery to customers. You'll use a handheld device to plan routes, answer customer queries, and assist with loading vans.

Join us in a fast-paced, early-start environment where you can learn about products, promotions and store operations while delivering outstanding shopping experiences for customers.