Online Shop Assistant — Early Shifts & Growth

Retail; Wrexham; On-site; GBP 12,398,000 - 15,154,000; Full time

Benefits offered by this job

Nightshift premium £2.45/hr (midnight–

Discount card 10%–15%

Free food and hot drinks

Generous holiday entitlement

Pension employer match

Sainsbury’s share schemes

Shopping discounts

Wellbeing support

Job summary

Sainsbury's is seeking Online Assistants to pick and pack orders, plan efficient routes with handheld devices and support store operations. You will handle customer queries, process orders and assist with loading vans for Home Delivery, while delivering excellent service and product recommendations.

Ideal candidates are flexible, energetic, able to start early mornings, and eager to learn about promotions and store processes to enhance the online shopping experience.

Qualifications

• Friendly, welcoming attitude with enthusiasm for helping customers.
• Ability to learn quickly and use initiative in a fast-paced environment.
• Willingness to start early morning shifts and work across store roles.

Responsibilities

• Picking and selecting the best quality products for online orders.
• Plan routes using the in-store handheld device to complete each shop efficiently.
• Handle customer queries, process orders and assist with loading vans for Home Delivery.
• Provide excellent service, answer questions, and proactively help customers.
• Build strong knowledge of products, services and promotions to offer recommendations.

Skills

Customer service

Teamwork

Flexibility

Problem solving

Job description

Sainsbury's is seeking Online Assistants to pick and pack orders, plan efficient routes with handheld devices and support store operations. You will handle customer queries, process orders and assist with loading vans for Home Delivery, while delivering excellent service and product recommendations.

Ideal candidates are flexible, energetic, able to start early mornings, and eager to learn about promotions and store processes to enhance the online shopping experience.