One Stop - Customer Service Assistant

TN United Kingdom; Leicester; On-site; GBP 20,000 - 30,000; Full time

Job summary

An established industry player is seeking dedicated individuals to join their customer service team. In this role, you will engage with customers, helping them find products and enhancing their shopping experience. This position values teamwork and professionalism, ensuring the store remains inviting and well-stocked. With a commitment to community support and diversity, you will be part of a company that values its colleagues and offers numerous benefits, including discounts and flexible working arrangements. If you are passionate about customer service and enjoy working in a dynamic environment, this opportunity is perfect for you.

Benefits

Discounts in store and at Tesco outlets

Insurance discounts

Health and wellness benefits

Flexible working arrangements

Learning and development opportunities

Support services such as WeCare

Retirement and savings plans

Life assurance

Qualifications

• Friendly demeanor and excellent customer service skills.
• Ability to maintain a professional appearance and punctuality.

Responsibilities

• Greet customers warmly and assist them in finding products.
• Ensure the store is well-presented and stocked.

Skills

Customer Service

Teamwork

Communication

Product Knowledge

Education

School Leaver's Age

Job description

Social network you want to login/join with:

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Client:

Tesco

Location:

Job Category:

Customer Service

EU work permit required:

Yes

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Job Reference:

4431f711f2dd

Job Views:

10

Posted:

26.04.2025

Expiry Date:

10.06.2025

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Job Description:

About the role

At One Stop Stores, we aim to serve local shoppers better every day. Being part of the community, our store colleagues bring this mission to life by providing excellent customer service.

In this role, you will greet customers warmly, engage with them to understand their shopping needs, and help them find the right products to enhance their shopping experience.

You should be a team player, ensuring the store is well-presented, stocked with the right products, and offering great services.

You will need

To succeed, you should be ready to:

• Greet customers with friendliness
• Listen to and understand customer needs
• Assist customers in finding products
• Be knowledgeable about products and services
• Maintain a professional appearance and punctuality
• Think responsibly when selling age-restricted products
• Work well within a team to complete store duties
• If applicable, pass a criminal record check for post office duties

What’s in it for you

We value our colleagues and offer a range of benefits, including:

• Discounts in store and at Tesco outlets
• Insurance discounts
• Health and wellness benefits
• Flexible working arrangements
• Learning and development opportunities
• Support services such as WeCare
• Retirement and savings plans
• Life assurance

Note: Benefits may vary between One Stop and Tesco, as One Stop is a subsidiary.

We encourage early applications as the store reserves the right to close the vacancy early upon finding a suitable candidate.

Community involvement

We are committed to community support through charity fundraising and food donations, actively engaging colleagues in community activities.

Diversity & Inclusion

We are an inclusive employer, valuing diversity and supporting colleagues through various networks and initiatives. We are proud to be a Disability Confident employer.

About us

One Stop Stores Limited operates over 1,000 stores across Great Britain, employing more than 10,500 colleagues, offering a wide range of products and services to local communities.

Please Note

Applicants must be of school leaver’s age or older. Please check the specific age requirement for your country.