Oncology Appointment & Care Coordinator

Lancashire Teaching Hospitals NHS Foundation Trust; Preston; On-site; GBP 24,000 - 35,000; Full time

Job summary

Lancashire Teaching Hospitals NHS Foundation Trust is seeking an experienced review and bookings coordinator for the Oncology Booking Team. The role focuses on processing new oncology referrals, prioritising requests, and booking patient appointments with attention to cancer wait times and Trust protocols.

You will work closely with clinicians and managers, ensuring a professional administrative service across the department.

Qualifications

• Excellent communication skills across patient and clinician interactions.
• Patient-centered approach to service delivery in a busy oncology booking team.
• Ability to process referrals, manage wait times and book appointments accurately.

Responsibilities

• Process new Oncology referrals and booking requests.
• Prioritise work to meet cancer wait targets and maintain patient wait times.
• Monitor breaches and ensure appointments are made in line with Trust protocols.
• Rotate through all areas of Oncology booking services to cover staffing needs.

Skills

Communication skills

Customer service

Administrative skills

Coordination

Job description

Lancashire Teaching Hospitals NHS Foundation Trust is seeking an experienced review and bookings coordinator for the Oncology Booking Team. The role focuses on processing new oncology referrals, prioritising requests, and booking patient appointments with attention to cancer wait times and Trust protocols.

You will work closely with clinicians and managers, ensuring a professional administrative service across the department.